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St. Charles Motorcars

(66 reviews)
Visit St. Charles Motorcars
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–5:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(630) 506-5839 (630) 506-5839

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great to work with

Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frustrated

Bought a Mercedes from them. There wasn't an extra key, even though I was told there was during initial negotiation. Still purchased the vehicle. Received a call about a month later that the previous owner had returned the spare key. Was told that it would be sent to me via certified mail. Waited about two weeks and did not receive the key. Called the dealership and Zachary told me that it may have been sent out and would check. Waited another week or so and hadnt received the key or heard back. Called Zachary again, and he told me that he would check. Waited ANOTHER week, and still no response. Called AGAIN, and Zachary sounded agitated that I was calling, like I was inconveniencing him. Same response from him, and no return phone call. Now when I call, someone takes a message for him, and no one has returned my call with an update. It's been 5 weeks since the initial contact and no key, no contact. After good initial vibe purchasing from them, won't be purchasing from them this when my girlfriend starts her car shopping.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WOULD BUY AGAIN!

Mike F is a fantastic salesman. We looked at multiple cars before I made my decision and I am very pleased with my corvette. Thanks again guys. I recommend to check out their website.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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AWESOME

Very knowledgeable and professional staff. Mike F was very patient with me even though im very indecisive. Thanks again guys i love my jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME

The most pleasant car buying experience! Mike F. was so patient and happy to show me multiple cars before buying the perfect one. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awesome

Mike F is so amazing. So professional and knowledgeable. I love my new corvette. Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and Easy

Bought a 2015 Jeep Wrangler. These cars are everywhere, but this place made it simple, and it only took me 15 minutes to sign the papers and be done. They have most their inventory on their website, worked with Michael over the phone and via text and email, and within two days was in there, test drove, and bought. They had all the papers printed off before I even got there. You can tell they focus on high quality pre-owned vehicles with low miles, one owner, clean histories, etc. No need to buy from a normal factory dealer just to make yourself feel warm and fuzzy, go here and get yourself a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LOVE THIS PLACE!!!!!!

JUST PURCHASED MY LEXUS RX FROM ZAK! LOW MILES AND IN GREAT SHAPE. THESE GUYS ARE SUPER FRIENDLY AND PROFESSIONAL. I WILL BE SENDING THEM MY FRIENDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of town Buyer

I drove from Kansas City to get the car I wanted. It wasn't a hard to find model. It was an '08 Mustang GT with 4600 miles. It was just as they said it was. They gave me just what they said they would for my trade. No tricks, no games just honest guys making a deal. This was as easy a deal that I have ever made. I would make the drive again.....for the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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St Charles motor cars

.A vehicle my son was interested in was posted on Thursday . I contacted st Charles motor cars and spoke to Zak, I arranged to come see the car first thing Friday morn, zak was very knowledgeable about the vehicle and as helpful as I tried to broker the deal over the phone with my son who was stuck working, Zak understood the situation and excepted a deposit to hold the car until my son could get there , Zak was helpful with finiacing and also agreed to look over some minor incidentals on the car, hopefully that will be done today.,so far so good , nice choice of clean vehicles and nice guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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