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BMW of Devon

(3,705 reviews)
Visit BMW of Devon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2015 consumer dealer award
New (484) 588-4473 (484) 588-4473
Used (484) 588-4531 (484) 588-4531
Service (484) 588-4527 (484) 588-4527

Reviews

(3,705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Devon from DealerRater.

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Great experience

Rick Osberg was a great a salesperson to work with and made it a very easy transaction. I will definitely recommend BMW of Devon to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Rick was able to provide an efficient and overall positive experience. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

Great service

It was a pleasant experience no pressure. Saif explained the process thoroughly, the finalization of the paper work was quick. The best was driving my BMW off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to BMW of Devon. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

Awesome service

Friendly Knowledgeable people. Great service. Would definitely recommend to everyone. Especially Alex Burress. I will have all of my service doneat Devon BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for putting your trust in BMW of Devon! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com

Great buying experience

Helpful and knowledgeable staff. Made buying my M3 a great experience. Would go back for my next one and recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

First Rates Staff

My experience was first rate. The purchase process was very clear, concise, and efficient. The vehicle I purchased was a current loaner vehicle and I appreciated the cleanliness of it upon delivery. I also thought the document signing process was very modern and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Casey, thank you for the feedback! We are happy to hear about your positive experience at DEALERSHIP NAME, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

BMW Devon

Prompt service, including scheduled car maintenance and informing the owner about the completion of service. Also, there was very little waiting time from the moment I arrived in the facility and left. Knowledgeable and courteous personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Qing and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com

Great people, great facilities, great cars.

I would say what made the experience so positive was Kerry’s professionalism and friendliness. He was easy to get in contact with to schedule the two test drives and made the entire process seamless. He also made sure the car was in perfect condition before picking it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

Quick Turnaround

Quick turnaround, 50 point inspection was not done which comes as a standard with service. People skills could have been better.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Irfan, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com

Great Customer Experience

Really liked the way Chris Blazer smoothly guided and helped us on the complete process. It was truly a great customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com

Great Service

Quick and efficient - Sloane has mastered car service. The entire process is seamless. I will continue using them. Good Job guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for putting your trust in BMW of Devon! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com