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Heritage Toyota Owings Mills

(1,405 reviews)
Visit Heritage Toyota Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 5 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 472-0851 (866) 472-0851
Used (866) 456-7917 (866) 456-7917
Service (855) 221-5743 (855) 221-5743

Reviews

(1,405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.

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Very patient and kind, very helpful and considerate of

Very patient and kind, very helpful and considerate of our options , energetic, and very informative

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sales Consultant, Jennifer Romero was fantastic to work

Sales Consultant, Jennifer Romero was fantastic to work with! Also, the finance department was thorough and efficient.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was great, awesome vibe and people!

Everything was great, awesome vibe and people!! Definitely will come back great deals and prices

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service experience.

Great service experience. We are satisfied with our purchase of a Rav 4 Adventure. Chano King and Evander Tross were professional, knowledgeable, patient, and personable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We had a very positive experience at this dealership.

We had a very positive experience at this dealership. Everyone was helpful and professional. Chano King did a great job finding a car that met our needs, and was consistently patient, kind and unflappable. We would definitely recommend him!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Barb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Very easy process to buy the car and trade my car in.

Very easy process to buy the car and trade my car in. Once we got close they had a simple approach of asking what can we do and 10 seconds later we had it done. Will was awesome.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Great service.

Great service. But had an issue with insurance, not needed it to drive it off the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very best deals, Zach was a great help getting us a deal

Very best deals, Zach was a great help getting us a deal that fit our budget.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Great experience at this dealership!

Great experience at this dealership! Everyone was super friendly and made my first car purchase an easy one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Our experience at Heritage Toyota (Owings Mills) was very

Our experience at Heritage Toyota (Owings Mills) was very pleasant and professional. Anthony Lee, was the best Sales Rep., extremely knowledgeable, very patient , respectful. He kept us informed at every step of the buying experience and made himself available to us when ever we needed information or advice. I am also very pleased with the finance department and all staff at Heritage Toyota. They are well organized, very honest and up front about everything. We highly recommend Anthony Lee for your next car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!