Reviews
April was great to work with on our new purchase.
April was great to work with on our new purchase. Straightforward and efficient. Would recommend her for anyone looking for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
April C.
April C. was great! Very helpful! Heritage had just the vehicle we were looking for. We love Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dealership and April were great.
Dealership and April were great. Got the car I was looking for and everyone was happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We worked with Evon to locate a rare gem at the time, a
We worked with Evon to locate a rare gem at the time, a 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day, William Butler walked us through the car, its features and get the car home quickly. It was a pleasure working with Evon and William. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sean, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Charles was fantastic!
Charles was fantastic! Helped me sell my car last minute on a very tight timeline! The whole team pitched in and the process was a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reb, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
If I could give 0 stars, I would.
If I could give 0 stars, I would. My wife asked for an out the door price on a 2025 Sienna XLE and we received about a thousand calls an emails with everything BUT the one thing we wanted. Especially annoying was that my wife specifically indicated she wanted to communicate over email, but different people from this place kept calling her or trying to call her. Terrible experience. We bought from DARCARS instead.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our General Manager, John Holliday at jholliday@mileone.com or 410.753.8917 so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership.
Working with April Cromety Washington a fantástico
Working with April Cromety Washington a fantástico experience. If you want to buy a car from triste dealership go to her only! She is te best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Extremely helpful and explanatory about all of the
Extremely helpful and explanatory about all of the vehicle options, as well as with the financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a 2025 Toyota Grand Highlander Hybrid with
I bought a 2025 Toyota Grand Highlander Hybrid with Heritage Toyota Owings Mills and all went excellent, from the reservation to the payment process. I strongly recommend this dealer. Joey Cheng did a great job throughout the whole process. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kader, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!
My experience was amazing while at the dealership and
My experience was amazing while at the dealership and Williams made my purchase smooth as always. I highly recommend and will definitely visit soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lola, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!