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City World Toyota

(1,278 reviews)
Visit City World Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (866) 906-1491 (866) 906-1491
Used (866) 820-0341 (866) 820-0341
Service (718) 701-6963 (718) 701-6963

Reviews

(1,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Toyota from DealerRater.

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I brought my car from city world Toyota. Their sales rep...

I brought my car from city world Toyota. Their sales rep Mr.ABE did an EXCELLENT performance. He did a GREAT job. i am 100 percent satisfied with their performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

i had a very good experience, everyone was very nice and...

i had a very good experience, everyone was very nice and the process was all in all very pleasant and i would highly recommend anybody to shop there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2010 matrix

The Staff a City World were very Pleasant and helpfull my sales man Michael Schare was great and knowledgeable about the car He was a big help to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am happy that we were able to assist you, Tammy! Enjoy your vehicle! Sebastian C. Alverius, Customer Relations Manager, City World Toyota

Fabian was very nice and helpful throughout the whole...

Fabian was very nice and helpful throughout the whole process of getting a car. He explained everything carefully and was delightful to deal with. Fabian was right on point he gave us a test drive showed us the car and went over all the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff a City World Toyota of the Bronx were all so...

The staff a City World Toyota of the Bronx were all so nice and very helpful including the finance gentleman Carl I don't know his last name. This is my 4th Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Harris was very nice and helpful throughout the whole...

Mr. Harris was very nice and helpful throughout the whole process. He explained everything carefully and was delightful to deal with. Mr. Russo was also a pleasure to deal with in making the financial arrangements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a wonderful experience in our quest for a new...

We had a wonderful experience in our quest for a new lease today. We give full credit to George who led us and nursed us through the deal step by step. His patience and attention was the key in getting this deal closed. That is what a true professional should exhibit when it comes to sales. Thank you again, George. Alla and Igor Sherbakov

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Scharf, our salesperson, and Nelson Perez, the...

Michael Scharf, our salesperson, and Nelson Perez, the finance officer, were extremely friendly and helpful. Mike was able to locate a car when other dealers we not. Nelson gave us different financing options, which made it easier for us to handle the payments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gave me options , didn't dive in with the first vehicle...

Gave me options , didn't dive in with the first vehicle offered and was a descriptive as possible with pricing options. Very patient and took his time with me. This was all very appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was totally confused on what to buy. I met George and...

I was totally confused on what to buy. I met George and he was very helpful in assisting me with this purchase. he answered all my questions and made some really good suggestions. he is a good person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.