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City World Toyota

(1,291 reviews)
Visit City World Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (866) 906-1491 (866) 906-1491
Used (866) 820-0341 (866) 820-0341
Service (718) 701-6963 (718) 701-6963

Reviews

(1,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Toyota from DealerRater.

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Michael Scharf, our salesperson, and Nelson Perez, the...

Michael Scharf, our salesperson, and Nelson Perez, the finance officer, were extremely friendly and helpful. Mike was able to locate a car when other dealers we not. Nelson gave us different financing options, which made it easier for us to handle the payments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gave me options , didn't dive in with the first vehicle...

Gave me options , didn't dive in with the first vehicle offered and was a descriptive as possible with pricing options. Very patient and took his time with me. This was all very appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I walked into City World Toyota and was immediately...

I walked into City World Toyota and was immediately greeted by Devon Lyncook. I told him I was looking for an SUV for my wife and he introduced me to each one in their showroom. Devon was very knowledgeable on the different body styles and pricing options and recommended the RAV4 and the Venza because of my budget. My wife and I ended up financing the RAV4 sport and I must say I was very pleased on the excellent service Devon Lyncook and City World Toyota has provided me. Highly Recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was totally confused on what to buy. I met George and...

I was totally confused on what to buy. I met George and he was very helpful in assisting me with this purchase. he answered all my questions and made some really good suggestions. he is a good person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm so glad I met George because buying a car it's not a...

I'm so glad I met George because buying a car it's not a easy task. He's been helping me with all my car needs since 2002. I have purchased 4 vehicles from him and I'm working on my 5th. I brought my son to buy from him and I'm gonna trade my sienna again with George. This guy knows his stuff, i would recommend anyone that needs a car please go see George he is wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service Around!

Been to other dealerships and never had such a better experience from beginning to end. Will only go to this dealership in the future. And thanks to Sebastian (Customer Relations Manager) for the cupcakes and brownies. Most touching.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You're welcome, Mr. Vasquez. We hope you come visit us again! Sebastian C. Alverius, Customer Relations Manager City World Toyota

Service was great,the staff was very frienly they worked...

Service was great,the staff was very frienly they worked with me ,and was able to meet my needs.I had a very positive experience with city toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in on the advertisement I viewed in the daily...

I came in on the advertisement I viewed in the daily news. I went to the dealership doubtful that they would actually honor this ad, not only did they honor the ad my salesman Abe also gave me spectacular service. He calls me all the time to see if I am still happy with the car and we have great conversations. I'm coming back to this dealership when I need a car from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I walked into the dealership I didnt know what to...

When I walked into the dealership I didnt know what to expect. I was nervous, anxious all of the above. This is my first car so I was extremely cautious. As soon as I walked in Michael introduced himself and the rest is history. The customer service was exceptional and I did not feel as though I was getting swindled or lied to about purchasing that car. He was very honest with me, and helped me understand everything there is to know about a car. He was the best, and Im very pleased with their customer service. Everyone there is really nice. I would recommend this place to any one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In my opinion George M. Rodriguez is the epitome of what...

In my opinion George M. Rodriguez is the epitome of what a good sales person should be. He was very engaging and patient w/me as this was my first time purchasing a new vehicle, and I had plenty of questions. He was very knowlegable and friendly and made the entire experience a very pleasant one. If I ever purchase another new car I would definitley get in touch w/George keep up the GREAT WORK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.