Reviews
Quick oil change (A1 service)
Arrived at the Express Service drop off with no appointment. Was met immediately by a pleasant service attendant, who took a few pieces of info and started the process. Went inside and met Joe, who completed the initial paperwork. 30 minutes after arring, the oil was changed and the tires were rotated. Best initial cad service I ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you had a great experience with us! Thank you for the kind words, and we look forward to seeing you again.
Incredibly accommodating and excellent customer service
I was brand new to this service location. I was treated like I'd been there all along with my 10 year old Honda. Immediate attention to my needs. Welcoming. Kind and attentive! Excellent service was rendered! Thank you Joe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you had a great experience with us! Thank you for the kind words, and we look forward to seeing you again.
Excellent quick service. Problem solved efficiently!
Needed a whell lock removed that was overtorqued by Tire Warehouse in Belfast Maine. Mt.Kisco Honda tech managed fo remove it wthout having to cut it or damage wheel!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're excited to hear you had a wonderful service experience with us - glad we can help you out! Thank you for this nice review, and we look forward to seeing you again.
Friendly, knowledgeable and helpful staff.
Ceasar was beyond helpful and patient. He assisted us in making a decision without being overbearing. He made us feel like he was working for us. And after I purchased the car, he went thru every feature in detail. Would highly recommend ceasar to anyone/everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you had a great sales experience with Cesar! Thank you for the kind words, and we look forward to seeing you again.
Buying a New Car is Scary
Nick and Hal made the experience a wonderful experience. I had a lot of trepidation about buying a new car having previous experiences that were not the most pleasant . These two gentlemen made me feel very important without any pressure whatsoever. They let me take my time, they were knowledgeable about the different models available and freely offered the pros and cons of the different models and what fits my present needs. I would recommend them without hesitation. I feel if I encounter any problems I could go back and speak with either gentlemen. The gentlemen who explained the options of the vehicle was also very knowledgeable and helpful! I am sorry I don’t know his name .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Louise - We can't tell you how much we appreciate this fantastic review! We'll be sure to pass along the kind words to Hal and Nick, and we look forward to seeing you again.
GREAT CAR, FAIR PRICE, GREAT PEOPLE!
I bought a Pre-Owned Certified 2015 CRV-EX for the first time ever after 15 years of driving my wonderful 2003 CRV-EX. I bought both vehicles at Mt. Kisco Honda. My sales rep, Iris Byremo, and the business manager, Gabriel Felix were well informed, personable, professional, and flexible in their no- pressure approach. And the General Sales Manager, Mike Gallagher was outstanding! In fact, every person in the showroom was helpful and a pleasure to work with. I had a great experience with Mt. Kisco Honda!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're extremely grateful for the kind words! Enjoy the new CR-V, and we look forward to seeing you again.
No pressure environment.
This was my third purchase at Mt. Kisco Honda and I find the entire staff easy to work with. Brian Durkin is always a pleasure to work with. Makes the entire purchase painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for this fantastic review and your continued patronage!
OIL and filter change -
They took my vehicle as soon as I got to the entrance even before my scheduled time.to change my oil and filter. The wait was very short. The employees were great. Rachel, who I dealt with was very nice and treated me like family. She is an asset to your staff. EXCELLENT SERVICE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so thrilled you had a wonderful service experience with us! Thank you for the compliments, and we look forward to seeing you again.
Excellent
Regular maintenance. I was not told I needed many unnecessary repairs. Been going here for 15 years despite having a dealership down the street from me. I travel 20 miles because these folks are THAT trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate you going the extra mile to have your car serviced with us (pun intended)! Thank you for this fantastic review, and we look forward to seeing you again.
Excellent car dealer
Isam and Mt. Kisco Honda bent over backwards to get me the best deal on my HR-V lease. This my 4th lease with Mt. Kisco Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stan - We greatly appreciate you continuing to lease your vehicles with us! Thank you for the kind words, and enjoy the new HR-V.