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Mt. Kisco Honda

(588 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–5:30pm
Tuesday 9:00am–7:30pm 7:30am–5:30pm
Wednesday 9:00am–7:30pm 7:30am–5:30pm
Thursday 9:00am–7:30pm 7:30am–5:30pm
Friday 9:00am–7:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 853-2656 (855) 853-2656
Used (855) 853-8960 (855) 853-8960
Service (855) 854-5843 (855) 854-5843

Reviews

(588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Kisco Honda from DealerRater.

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Nicest Sales Representative Ever

We love Mr Alsayegh. He is the kindest salesman we have ever met. He is very professional and courteous. He knows the vehicles he is selling very well, answers our questions and always gives us an honest opinion when we struggle to make a choice. More importantly, he gives us the time to make our choice and we have never felt pressurized working with him. We are going for our 3rd Honda vehicle now and are planning to work with him once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Erol - Thank you so much for your continued patronage and the kind words! Enjoy the new ride, and we'll be sure to pass along the compliments.

The Service Section needs a change

We had stopped by to check the new Honda CRV we are planning to go for. This will be the third vehicle we are getting from this dealership. And let me tell you, we love this place for one Sales rep who works there. We realized that we needed an Oil Service for the current car we are driving. It was 4:15 PM and apparently they stop accepting vehicles after 4:00PM on Saturdays. Which is fine. I totally respect that. Since we are coming from a long distance I would have loved to see them helping us out but once again, it's fine. I got my answer and I was walking out, then I noted that the gentleman in charge at the desk was making a face. He is clearly rude and has no manners. We will keep on coming but not for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize that your experience at Mt Kisco Honda was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (914) 666-0030

I need a new starters?!!

I came in for a tuneup, but I was also having trouble starting the car. It worked after several attempts, so I thought it might be a computer glitch. Imagine my surprise when they told me I needed a new starter after only 40,000 miles! I’m sure the starter must’ve been defective, and it’s not the fault of anyone I’ve dealt with in the service department, but it was a bit disconcerting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate your positive experience with us, and we're glad we were able to help you out.

Excellent and prompt service

Rachel is very friendly and responsive to my needs. I feel very comfortable with her. Rachel remembered that in the beginning of our conversation I commented that I could not figure out how the rear windshield wipers work and after the car was serviced and just before I left, she walked out, took a look at the windshield operations and walked me to my car and explained to me how it worked, Her attention to detail is much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a wonderful service experience with Rachel! Thank you for this nice review, and we look forward to seeing you again.

Oil change and inspection.

I dealt with David Bruder and happy to see he was back at Honda. I only bring my car to HONDA for any type of maintenance. I am pleased with the efficient manner in which it was handled.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Maria - We're thrilled to hear you continue to have great service experiences with David! Thank you for the compliments, and we look forward to seeing you again.

1918 Honda Fit

Helpful, honest, & prompt! My experience at Mt. Kisco Honda was very positive. That is probably why I have purchased two new vehicles there in the last two years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for your continued patronage and the kind words!

Another great car buying experience with Mount Kisco Honda

Wouldn't say this about any other dealership we have ever done business with. Sebastian is a pleasure to work with as a sales person, Mike Gallagher is a truly upstanding manager and person and Nick is always willing to try to work things out. Thank you for being there for us.... again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Randi - And thank YOU for the kind words! Enjoy the new ride, and we look forward to seeing you again.

My experience

They listened to everything we asked for and worked with us to make it a reasonable agreement I am a ten time return customer I believe I should be up for a free car next! Wouldn’t that be nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your loyalty is extremely appreciated, and we're thrilled that you had a great experience with us! Thank you for this fantastic review.

Smooth Sailing at Honda Mt Kisco

I was in for a routine oil change and received the wonderful service I've come to really appreciate while there. Thanks, Rachel, for your kindness, honesty, and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for the kind words!

Flat Tire

My experience was excellent. I felt at ease with the support I received. I would recommend to my friends and family. I am back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for this wonderful review!