Reviews
Thank you, Reta Maynor.
Our sales person, Reta Maynor, searched diligently to find us the vehicle we had requested. She was very helpful in maneuvering us through the purchase process. We appreciated her knowledge and willingness to assist us. Should the occasion arise, we would certainly return to her for assistance with a future purchase,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear Reta was such a pleasure to work with! Thanks so much for your nice review!
unbelievable sales experience
I thought I would never buy another car from a dealership because of passed salesmen at other dealerships. But Curry Stone at Capitol listened to me about what I was looking for, and to my surprise, was able to get me in a Lexus at the price I was looking for. The whole sales staff was outstanding. The service manager was also great to work with on a couple of minor issues that needed fixing after the sale. Curry has also been a great help after the sale. I tip my hat to Mr. McKamey and all his staff at Capitol.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ralf made our experience of purchasing our Lexus amazing.
Ralph was a delight to work with. Everyone should ask for him. He made my husband and myself feel really comfortable and his knowledge of our Lexus was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ralf Paty made my experience of purchasing my new Lexus exceptional. This is the second Lexus purchased at this location. The whole experience with Mr. Paty was flawless. I will be sending everyone that is buying a Lexus to him. BEST EXPERIENCE EVER!!
Finally, got that Lexus!!
My salesman, Mr. Fortson is very knowledgeable, and patient. He shared a lot of information throughout the process. I was able to take my time and make the decision between 3 vehicles without any pressure. I did purchase the car that I wanted. My experience was awesome, and I am very happy with my purchase. I will recommend him to all of my friends and anyone who ask. Thanks Fred.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of a new vehicle by a repeat customer.
We had bought a used Lexus three years ago from another dealership. Since we lived in Chattanooga we started using Lexus for our maintenance on our vehicle. When it came time for us to buy a new vehicle it was a no-brainer. We were not disappointed. We never felt any pressure and the salesman (Ralph Paty) was beyond professional. Our experience was nothing short of exceptional and would definitely recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If you have to work a deal, this is the place!
My advisor Fred Fortson earned a 5 Star because he was approachable, professional, patient & pleasant! I especially liked that I only had to deal with him avoiding those distractions. I'm so surprised these days that folks don't know their products & have the knowledge needed w/out having to ask somebody else. Also meaningful was I left satisfied w/ my deal. That almost never happens. Classy professional in a Class A Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GS 350 F Sport
Salesman, Ralph Paty, knew the exact car I wanted and went above and beyond to find it. He did a very thorough job of showing me how to operate it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Delightfulcustomer
Great place to buy a car. Our salesperson was very helpful in assisting us with our purchase. Fred Fortson a tru professional and not pushy at all. He made sure that we had all the time we needed to make a decision on our car. I will definitely refer customer to Fred and Lexus of Chattanooga
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!!!
I had a wonderful experience at Lexus of Chattanooga. The price was great. The car has low mileage and the inside was in great shape. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1 had went to dealership for service
I was gonna be getting a new car for Christmas. I chose my salesperson of choice but was not permitted because of another salesman butted in. They mr smith decided he would’ve my sales person which I didn’t think was right. After thinking an praying much I just went an found my car of choice at flow Lexus in nc
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We’re sorry that you were unable to work with the salesperson that you had hoped to work with and apologize if there was any misunderstanding. Please contact our sales manager, Cary Smith, at 423-499-9095 so we can iron out any differences and work to earn back your business.
I have tried to contact this dealer but they want return phone calls.i don’t understand why they doo like this. A person should have salesman of choice an my friends all wonder an they have bought there to. They don’t return calls,,,,