Reviews
Very customer friendly and professional staff.
Very customer friendly and professional staff. I drove 150 miles to visit this dealership. This is my second purchase from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for making the 150-mile journey to visit us again! We're honored to be your dealership of choice for both purchases, and we're thrilled to hear that our customer-friendly and professional staff made your experience worth the drive. We truly appreciate your loyalty and trust in us. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!
Marc was great to deal with.
Marc was great to deal with. The check out process was much improved since the last time I dealt with you. Thanks to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re so happy to hear that Marc made your experience a positive one and that you noticed improvements in our checkout process. We’re always looking for ways to enhance the experience for our customers, and your input means a lot to us. Thanks again for choosing us, and we look forward to assisting you again in the future!
Marc Bales is a true professional.
Marc Bales is a true professional. He was very knowledgeable and helpful. Marc made the whole car buying processes easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Dana! We’re thrilled to hear that Marc made your car buying experience smooth and easy. His professionalism and expertise are truly appreciated, and we’re so glad he could assist you in finding the perfect vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future!
Wade, Justin and the Tech guy Jackson were all absolutely
Wade, Justin and the Tech guy Jackson were all absolutely amazing! I really enjoyed my experience at Lexus! I love my NX350 and I will be back asking for Wade if I or anyone I know ever need to purchase a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Brittany! We're thrilled to hear that Wade, Justin, and Jackson made your experience so memorable. It’s wonderful to know you’re loving your new NX350! Wade will be more than happy to assist you again in the future, and we’re always here for you and anyone you know who needs a vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to welcoming you back!
Our salesman, Fred Fortson, was very personable.
Our salesman, Fred Fortson, was very personable. He was willing to spend as much time with us that it took for us to make a decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad to hear that Fred provided you with the time and attention needed to make your decision. His personable approach is exactly what we aim for, and we’re thrilled that he was able to assist you in such a positive way. We truly appreciate your trust in Lexus of Chattanooga and look forward to serving you again in the future!
Still cannot believe we landed one of the most sought
Still cannot believe we landed one of the most sought after vehicles available (or not available anywhere in GA, TN or AL). How did we get a new Lexus GX 550? It is the perfect color and Luxury package that is clearly the most beautiful vehicle we have ever owned. Marc was great in telling us about it when he knew we were looking at the TX, but not really loving it. He told us there was a GX 550 coming in within the next few weeks. We decided to go for it and we had it the next week. It is amazing! Marc Bales, Justin Hendrick and Jackson Antinore were great at what they do! We had previously traded with Robbie Bales. Everyone at Lexus of Chattanooga are very sincere and knowledgeable. If we ever decide to trade this great GX 550, our first point of contact will be these guys at Lexus of Chattanooga!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!
Marc Bales was great to work with, no pressure.
Marc Bales was great to work with, no pressure. The best experience we have ever had buying a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that working with Marc was such a positive experience. Providing a no-pressure, enjoyable car-buying process is always our goal, and we’re so glad we could make that happen for you. Your satisfaction means the world to us, and we look forward to serving you again in the future. Enjoy your new car, and if you ever need anything, don't hesitate to reach out!
Marc was helpful and not pushy when purchasing our brand
Marc was helpful and not pushy when purchasing our brand new Lexus RX 350. Thanks so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lindsey, Thank you for sharing your experience! We’re thrilled to hear that Marc was able to assist you in a helpful and non-pushy way during your Lexus RX 350 purchase. Providing a comfortable and enjoyable car-buying experience is always our goal, and we’re so happy we could do that for you. If you ever need anything else, don’t hesitate to reach out. Enjoy your new Lexus!
This dealership obliged every request I made and this was
This dealership obliged every request I made and this was done entirely remotely. I would highly recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joel, Thank you for your amazing review! We’re so glad to hear that we could accommodate all your requests remotely and make your experience seamless. Your recommendation means the world to us, and we’re honored to have earned your trust. If there's anything more we can do for you in the future, please don't hesitate to reach out! We look forward to serving you again!
I had the privilege of buying my first Lexus at Lexus of
I had the privilege of buying my first Lexus at Lexus of Chattanooga. Thank you Fred Fortson for making this purchase straightforward and simple. Fred stayed in touch from the time I ordered my Lexus to the time it arrived on the lot. I was pleased with the process of picking up my Lexus GS 550 Overtrail. Thank you Fred, Justin, and Jackson, I love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tracy, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Fred, Justin, and Jackson made your first Lexus purchase a smooth and enjoyable process. It’s great to know that Fred kept you updated throughout, and we’re so glad you're loving your new Lexus GS 550 Overtrail. We truly appreciate your trust in Lexus of Chattanooga, and if you ever need anything in the future, please don’t hesitate to reach out. Enjoy every drive in your beautiful new car!