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Bob King Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob King Mazda from DealerRater.

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Wonderful experience!

Friendly and fast service. I drove up and was attended before I got all the way out of my car! Everyone was very knowledgable, understanding, and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's like concierge service! Right to your door! ... your car door, but you get the idea! Thank you for giving us the opportunity to serve you. We greatly value your business. We look forward to doing business with you for many years to come. Thank you for sharing your experience! Sincerely, The Bob King Team

Very good experience

Had a good experience , everyone was very friendly and helpful ! My questions were answered and if they didn't know they found out for me ! I l left knowing if I have any problems or any more questions all I have to do is pick up the phone and I know I will be treated just as good ! I am a repeat customer and trust me if I weren't treated well and fairly I would take my business else where !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your repeat business! It is loyal customers like you that have kept us in business since 1968. Welcome AGAIN to the Bob King Family! Jennifer & The Entire Bob King Team

Great place to buy a car we had shopped one other...

Great place to buy a car we had shopped one other dealership but came right back to Bob King because of the large selection and pricing. Zachary Perry was a pleasure to work with he listened to our needs and placed us in a beautiful car that was in the price range we needed. Ricardo Perez also took great care of us even though it was after hours he made sure we got the best financing available and made the paperwork process much easier. Darrin Griffin and Keith Beverley the sales managers were also GREAT!!! We made several trips to Bob King and these guys always greeted us with a smile and made sure we were being taken care of. They made us feel like family. We will recommend all our family and friends to Bob King. Thank you for taking care of us. Dale and Crystal Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

It was such a pleasure having you visit us! We are delighted our Mazda Team treated you like a King! We look forward to many years of great service and attention to you. Welcome to the Bob King Family! Jennifer & The Entire Bob King Team

When my husband and I heard Bob King’s commercial on TV,...

When my husband and I heard Bob King’s commercial on TV, we just knew there had to be a catch. There was no way we could have a brand new Mazda3 for the price we were intending to pay for a used car. We had been researching the purchase of a car for several months. As soon as the commercial was over, I hopped on www.bobkingmazda.com to see if this was real. I viewed their inventory and requested a price. Jade Eisenman immediately responded. She is so genuinely friendly. I welcomed her emails as I spent the next couple of weeks reviewing different makes and models to make sure the Mazda was the way to go. We looked at several different dealerships and after careful consideration, found Bob King Mazda to be our top choice. The night before we planned to take the Mazda3 for a test drive, we looked at their inventory again and found a Mazda6 within our price range. Again, we became skeptical if the internet price was real. I emailed Jade again and she confirmed the price was real. She has an awesome gift of being sweet and patient without any the unwanted pressure. When we arrived, Ivan Washington greeted us, and from there we were sold. We had two more dealerships to visit but Ivan helped us feel that we already made the right choice. Ivan shared his knowledge about the Mazda6 as well as differences between other cars. Ivan made us feel comfortable through the entire process and we even shared some laughter. Ricardo Perez sealed the deal. We do not have the best credit score and he was able to complete our loan package at a price we could afford. Bob King Mazda has a dynamic team as well as the best prices. We drove over a half hour away and it was worth every mile! We love our new Mazda6 and when we decide to upgrade, we are going back to see Ivan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing in such detail! We are so proud of our team. Together we can make great things happen!! Welcome to the Bob King Family! We look forward to many years of service with you. Jennifer & The Entire Bob King Team

Overall pleasant experience, I'm very satisfied with...

Overall pleasant experience, I'm very satisfied with the outcome. I wasn't expecting to leave of the lot with anything. Thanks to the staff and their knowledge, it made it all possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! We are so happy you chose to put your trust in us! Welcome to the Bob King Family! We look forward to many years of service with you. Jennifer & The Entire Bob King Team

He was very friendly, informative and quoted us a very...

He was very friendly, informative and quoted us a very competitive price. He was willing to work with us to find the best car that meet our needs, even though some feartures had to be added as per our request.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lannie is our veteran Sales Person who has been with us over 15 years. We love him to pieces! Thank you for taking the time to share your experience. We really appreciate it - I know Lannie does! Welcome to the Bob King Family! We look forward to many years of service with you. Jennifer & The Entire Bob King Team

I went in to see about trading in the car I bought there...

I went in to see about trading in the car I bought there about 10months ago. I was not satisfied with the previous vehicle and wanted to see what they could do to help me be happy and have a vehicle that was in good condition and not have multiple repairs. I felt that Bob Miller and his manager were compassionate and really cared about my concerns and the safety of my family. Within 3 days they helped me get into a better vehicle with a great price and better warranty than I had previously. Now one month later, I am stil satisfied and happy! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We aim to please! We are so proud of our team for helping you turn a not-so-happy experience into a great one! Thank you for keeping it in the Bob King Family! We look forward to many, many great years of service ahead! Thank you again!, Jennifer & The Entire Bob King Team

The entire experience was great at Bob King Mazda. ...

The entire experience was great at Bob King Mazda. Danielle was very professional and understanding about what our needs were in a car. She gave us exactly what we were looking for and did not try to push anything else on us. I greatly appreciate that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to complete a review! We are pleased you enjoyed your experience and look forward to years at your service. Jennifer & The Entire Bob King Team

Lannie Ledford was a pleasure to work with. Very...

Lannie Ledford was a pleasure to work with. Very knowledgeable and he answered all our questions. I would definitely recommend contacting Lannie if you're looking for a great deal on a Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lannie knows his cars! And we love our Lannie! We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Jennifer & The Entire Bob King Team

We traveled to Bob King Mazda from Fayetteville. That in...

We traveled to Bob King Mazda from Fayetteville. That in itself speaks volumes. The contact that we had on the phone and email was very pleasing. When we arrived there was no hidden surprises about the vehicle that we wanted to purchase. Mr. Lannie Ledford and Ricardo Perez were very professional and well spoken. We will surely consider doing business with you again and will tell our friends about this experience. Thank you. James and Peggy Ramey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

WOW! Now that's a rave review! We are so happy we impressed you from afar. I just wanted you to know that we truly enjoy working with you and feel honored to be your chosen dealership. Your business is much appreciated, and we will do our very best to continue to meet and exceed your needs. Jennifer & The Entire Bob King Team