Reviews
Write a reviewBob and Rick worked so hard to get my daughter into a...
Bob and Rick worked so hard to get my daughter into a car. They were patient and understanding with our financial needs and worked patiently to get us into a car that would be good for my daughter! Hands down, best experience with a dealership - I will definitely be back and highly recommend them!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Jennifer & The Entire Bob King Team
Zach, Ricardo and Darrin were very helpful to me on my...
Zach, Ricardo and Darrin were very helpful to me on my fourth Mazda I have purchased from Bob King Mazda. Zach was a pleasure to work with and offered great customer service!! I rate the staff at Bob King Mazda a 10!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to complete a review! We are pleased you enjoyed your experience and look forward to years at your service. Jennifer & The Entire Bob King Team
As a first time new car buyer, the whole process can be a...
As a first time new car buyer, the whole process can be a bit overwhelming. I knew I wanted a Mazda2 with manual transmission, and Bob King had the best sticker price in my general area. I walked through the door expecting to be trampled by overeager salesman, but instead, I was politely greeted and assigned to an associate (Lannie Ledford) who would answer my questions. As a salesman, Lannie did his job perfectly. He presented me with options and the benefit of those options in a way that was persuasive, but not disrespectful or pushy. The same can be said for Ricardo Perez, manager, who finalized all of the paperwork and billing. My new car was washed and given a full tank of gas. Most importantly, the car is fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted that your first buying experience with Bob King Automotive was a positive one and that most of all - you have put your trust in us! Your business is much appreciated, and we will do our very best to continue to meet and exceed your needs. Jennifer & The Entire Bob King Team
I purchased a new 2014 Mazda 6 from Bob King Mazda. ...
I purchased a new 2014 Mazda 6 from Bob King Mazda. Lannie Ledford was great to work with and gave me a price that the other dealerships in the area couldn't beat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love our Lannie! He is one of our most seasoned veterans. And isn't the new Mazda 6 NICE! Mazda outdid themselves with its new design. Zoom Zoon alright! We are so happy you chose us as your dealer and we look forward to many, many more years of business together. Welcome to the Bob King Family! Sincerely, Jennifer & The Entire Bob King Team
They sold a Mazda Miata for a price which no body in NC...
They sold a Mazda Miata for a price which no body in NC could match. I went thru 10 dealership at least. Their price was better than quote from Trucar.com / Car care secrets.com / Fighting chance.com. Besides all the negotiation, their customer service was fabulous, in particular Danielle. We did trade in our Honda Element for a great price as well. Danielle was so friendly that, she let us drive their loaner car home at no cost. I would strongly recommend to check their dealership for quote if looking for a car. Anil
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. The Bob King Team
Donald did a great job, and everyone at the dealership...
Donald did a great job, and everyone at the dealership was great to work with. One of the best car buying experiences we have had as far as the salesperson showing us options as well as the amount of time it took to give us an offer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted that your first buying experience with Bob King Automotive was a positive one and that most of all - you have put your trust in us! Your business is much appreciated, and we will do our very best to continue to meet and exceed your needs. The Bob King Team
Our experience was not the best and we would not feel...
Our experience was not the best and we would not feel comfortable recommending this dealership to our friends. The first salesman did not know how to put the second row seats down flat, which removed the vehicle from my consideration (plus he did not try to get someone to help to confirm whether they did or did not go all the way down. He just said they didn't go down). When I got home I saw a video online about how to put the seats down, so I went back to the dealership. The second salesman was very very nice, but he was new and did not know a lot about how the dealership was run - I don't think it was his fault - I don't think he had been trained, and I know he certainly did not get the support necessary while we were there trying to wait for a car to be ready from the service dept. to test drive, search for a car in the database, figure out when the car would be available, etc. We were told wrong information about when to arrive to pick up our car, and the manager blessed our salesman out in a way that we could see through the window, which I thought was very unprofessional. It took over an hour and a half to pick up our car even though we had already paid by check 2 days before. The finance manager seemed addled and both of us felt that something was amiss both times we met with him. Finally, this is the second review I have written because the first one I filled out was not "accepted" because I was not able to "select the vehicle brand purchased" since the only options was 'Hyundai'. When I tried to figure out why I was getting a Hyundai survey when I had bought a Mazda, the review I wrote was lost. So I redid the review and I am selecting that I purchased a Hyundai, which of course is ridiculous.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
When I came to Bob King I was very unsure as to what I...
When I came to Bob King I was very unsure as to what I wanted to do.Upon arrival at the dealership, I was greeted warmly and professionally, and was given pertinent information that made my decision to buy a new Mazda 3, very clear and easy. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! So glad we made you happy! Enjoy your new car and welcome to the family! Jennifer & The Entire Bob King Team
Zachary Perry was courteous and very knowledgable...
Zachary Perry was courteous and very knowledgable throughout the entire car shopping process. He listened to what I was saying and provided just the right vehicles for me to consider and test drive. I had a general idea of what I wanted and Zachary was essential in finding that perfect car for my family. I highly recommend Zachary Perry and Bob King Mazda for anyone in need of a new or used vehicle as they have all makes and models available in one convenient location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thank you for sharing your experience! Sincerely, The Bob King Team
My experience at Bob King Mazda went smoothly. The...
My experience at Bob King Mazda went smoothly. The selection and staff were exceptional and I bought a car that I'm very pleased with. I look forward to returning in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed that your buying experience with Bob King Automotive was a positive one and that most of all - you have put your trust in us! We are very proud to have Guadalupe on our team. She is a valued talent to our team. Thank you for sharing your experience! Sincerely, The Bob King Team