Jones Preowned Superstore

I had a flat and had AAA put the spare on. I called Belair Jones for the cost of a new tire. I immediately took my car there because this is where I purchased and have it serviced. I had to leave it due to low staff and full bookings. I returned the next day to find out they DID NOT GIVE ME A NEW TIRE , THEY PLUGGED THE FLAT ONE. After I told them that this was not my request , they said I would have to take my car and make a appointment to have a new tire put on at a later date or wait 2 or more hours until they had a bay available. This was not my mistake it was theirs for not following my instructions. I will not purchase another vehicle from them in the future. SO DISAPPOINTED.

Don’t service your car here if you didn’t bought the car from Jones Hyundai’s. That’s their official policy. If the car isn’t isn’t brought from Jones, they can only do oil change and drop the car in the car lot which is 10 mins away from where you left the car. Good luck searching the car in the car lot. They have 0 apathy for anyone who bought their car from somewhere else. Apparently they don’t realize that people can also move to new location. Never ever buying a car or servicing my cars from Jones

Pathetic serve to say least !! Long list of things screwed up after took in for routine service! Never wanted to take any accountability for nothing. Twice was told had rental and after long ride never had any . Yes TWICE !! Long long list of screw ups and never gave a xxxx. Need ran out of service!!!!!

Just the worst. Typical cocky car sales bologna. More interested in being cool in front of the pencil pusher finance guys than dealing with a returning customer and fixing the fact that they sold me a lemon 2 years prior. They wanted to charge me $80 for a clogged tube that was under warrenty. Don’t fall for the radio commercials. Go elsewhere. They don’t need or deserve your business

The customer service was excellent at Jones Jumction and the main reason was because of the special attention I received from Erol Cruse. I bought my car a month ago and he is still checking up on me to see if there is anything else he can do for me. Love My Kona. The reason went with Jones Jumction was because they gave me the lowest price.

I was going to buy a used car 70k deal from them after running my credit a day before , charging for the down payment i found out the car was sold. this place is a total scam, people are really hard to talk to, they give attitude when they can come up with an answer i had to deal with the transportation of my car to LA. they didnt even wanna help getting a better transportation company, Lakesha one of the worst representative , she didnt even bother to pick up her phone after screwing up my deal. definitely dont buy anything from here not worth it.

We worked with Jen on the purchase of a 2021 Palisade and could not have been happier. She made the entire buying process easy and straightforward. There were no surprises in the transaction, she did not try to "four square" me, and was very upfront and honest.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.