Reviews
The driveline on my truck broke at the worst possible
The driveline on my truck broke at the worst possible time! I panicked and contacted Matt (the salesman who originally sold it to me) and he told me to bring it in. I have to tell anyone who reads these, if you are looking for a vehicle and want the absolute BEST salesman, ask for Matt Baskett!! I will never go through anyone else and if Matt ever leaves, I will buy my vehicles from wherever he goes! Now back to the service department… I got my truck to the service department and Joe G was the guy who helped me. He was so nice and so understanding! He did let me know that they were several weeks out but would do what he could to get my truck at least looked at and let me know. He did just that! He worked some kind of miracle and I had my truck back on the road in no time! I will most DEFINITELY take my truck back there! I may even just stop in there from time to time to say hi! I have not had any issues with anyone there, ever! They are always so nice and extremely helpful! Thank you Matt and Joe! And if anyone in corporate actually reads these, please give these guys the “pat on the back” they deserve!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! It sounds like you had a very efficient five-star experience with the Service Team here at Lithia Chrysler Jeep Dodge of Wasilla. That is exactly what we like to see! We pride ourselves on providing a friendly and efficient experience. I can see you experienced that during your visit. Thank you for choosing us and bringing your truck to us. We look forward to servicing your truck again when needed.
Joe was very helpful in getting my truck in for repair
Joe was very helpful in getting my truck in for repair and also for oil change. He was also diligent in securing me a loaner vehicle while truck was being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello. We appreciate you taking the time to write a great review and sharing your positive experience with our Service Team here at Lithia Chrysler Jeep Dodge of Wasilla. We are glad to learn your vehicle is tuned up and back on the road in superb condition. Your business is valued and thank you for trusting us with your car.
You need more sell person"s like Matthew Baskett he is
You need more sell person"s like Matthew Baskett he is one of the best I have dealt with in a long time, THANK YOU MATTHEW
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello. We are truly ecstatic to know that you had such a pleasurable experience with our Sales Team at Lithia Chrysler Jeep Dodge of Wasilla. Thank you so much for your delightful 5-Star review. We look forward to seeing you for any of your future purchases. Take care.
Outstanding Service Department!
Outstanding Service Department!!! Great folks and store! Thanks to all that helped with both my Jeep and Ram!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave a positive review. We are thrilled that you had an outstanding visit with our helpful Service Department. It is a pleasure to know that we were able to take care of both your Jeep and Ram. We appreciate you for choosing and doing business with us at Lithia Chrysler Jeep Dodge of Wasilla. Please keep us in mind for any future automotive needs.
From buying a vehicle to having my vehicle serviced
From buying a vehicle to having my vehicle serviced Wasilla Dodge has always been great to work with. Timely service, personable staff and quality service really make this place easily recommendable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabe, thank you for your amazing five-star review. Nothing pleases us more than knowing our Sales and Service Teams repeatedly provide timely, personable, and quality service to our customers. If we can be of any future assistance, please don't hesitate to contact us at Lithia Chrysler Jeep Dodge of Wasilla.
Great service, worked with me to fill my needs and to
Great service, worked with me to fill my needs and to help myself and dealee. Great service, quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello. Thank you for this five-star review. Lithia Chrysler Jeep Dodge of Wasilla is happy to service your automotive needs, and we appreciate your business.
Gina was exceptional!
Gina was exceptional! She went above and beyond to get the best price for us on our vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jeffery, it made our day to see that our Sales Team went above and beyond giving you the best price on your vehicle ensuring you had an exceptional car-buying experience. Keep Lithia Chrysler Jeep Dodge of Wasilla in mind for all your automotive needs. Congratulations, and enjoy!
Great place, nice people, an excellent service got just
Great place, nice people, an excellent service got just what I wanted for the right price an good rate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for this excellent review of Lithia Chrysler Jeep Dodge of Wasilla. We are so proud to serve you and thank you for your business.
I live in Anchorage.
I live in Anchorage. Did most of my research online. Nistor in sales is awesome and easy to work with. On 8/21/22 i send him a text I am on my way to TEST DRIVE the truck. He had the truck ready for me upfront and ready to go. Long story short, i ended up buying the brand new 1500 RAM 2022 with only 9 miles on it with no money down which i didnt plan on doing. I love love love my truck and im thankful for people that listen, so thank you Nistor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Lei! Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our Sales Team could make this a top-notch experience! We hope you enjoy your new purchase and we look forward to continuing to serve you in the future!
Wanted to turn in a leased vehicle before the end of
Wanted to turn in a leased vehicle before the end of lease, and buy a new vehicle. The process was very easy for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to know that you had an easy experience with the Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your business.
We are so glad to know that you had an easy experience with the Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your business.
We are so glad to know that you had an easy experience with the Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your business.
We are so glad to know that you had an easy experience with the Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your business.