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Lithia Chrysler Jeep Dodge Ram of Wasilla

(607 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The team at lithia Dodge in Wasilla is the best.

The team at lithia Dodge in Wasilla is the best. They met me at the door and made me feel right at home. The service was quick and everything was great. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dennis, we strive to be excellent. Ratings like yours are always the goal here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for taking time out of your busy day to recognize us.

Consumer response

I will continue to visit your team.

The staff was competent and timely in the buying process

The staff was competent and timely in the buying process and were willing to work and answer any questions I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lithia Chrysler Jeep Dodge of Wasilla is thrilled to read that you had an exceptional visit with our employees. I am very grateful to you for giving this glowing review. Please come again whenever needed.

Absolutely great customer service and care from everyone

Absolutely great customer service and care from everyone we met on the lot. 10/10 would recommend this dealer to anyone. Nistor did a great job taking care of us got us a great deal on an awesome truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to know you received great customer service and care from our Lithia Chrysler Jeep Dodge of Wasilla staff. Thank you for recommending us. We appreciate your wonderful review!

Best car buying experience ever.

Best car buying experience ever. I’ve bought my fair share of cars and this was the easier and friendliest experience I’ve ever had. Matt knew what he was talking about and even helped my wife with questions about a car we bought overseas. The entire staff went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are over the moon reading this review! Our team will stop at nothing to ensure all of our guests receive exceptional service and we go above and beyond to make your dreams come true. Thank you for choosing Lithia Chrysler Jeep Dodge of Wasilla for your car buying needs, we appreciate your business.

Willy in sales is awesome to work with!

Willy in sales is awesome to work with! He made car buying fun and had us feeling like we were family. Couldn’t ask for better customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi there, thank you so much for sharing your positive feedback about us here at Lithia Chrysler Jeep Dodge of Wasilla. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

Friendly, clean, and efficient.

Friendly, clean, and efficient. Joe in service did an outstanding job getting my car in for its routine oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to know that the Service Team did an outstanding job during your car's oil change. Thank you for the five-star review. We're here for you when you need us at Lithia Chrysler Jeep Dodge of Wasilla!

The staff were all kind, professional and helpful!

The staff were all kind, professional and helpful! We knew what we wanted…a tow car for our RV! We were shown only what met our needs and test drove two! A quick decision and we were very happy! We had a tow car expert help us and answer questions. Then we drove away very happy!!! Thank you each one!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Nistor Katkus was very knowledgeable Re Jeep and tow cars! Very professional and guided us well in our purchase! He gave us great information for future follow up care also!!! Thank you Nistor Katkus!!!!

Willy is awesome.

Willy is awesome. It was like dealing with a friend. I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're glad our team made you feel comfortable and gave you a pleasant experience. We hope you'll come back and see us at Lithia Chrysler Jeep Dodge of Wasilla!

I’ve been to plenty of dealerships and none have been as

I’ve been to plenty of dealerships and none have been as nice. My salesperson Willy was awesome, and went above and beyond, had my family with me and he was offering water and snacks. The managers too surprisingly were very cool and took care of me and even offered free oil for my time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review. We love to hear that our team was able to go above and beyond for you and your family. We are happy to assist with any future automotive needs at Lithia Chrysler Jeep Dodge of Wasilla.

Lithia Wasilla, sales rep Nistor Katkus was very pleasant

Lithia Wasilla, sales rep Nistor Katkus was very pleasant a d very helpful. Seem to be very knowledge about the Jeep Cherokee L model we bought. Thank you very much Walter Lewis, Wasilla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help find you an amazing Jeep Grand Cherokee L here at Lithia Chrysler Jeep Dodge of Wasilla. We hope you continue to choose us for all your automotive needs. Take care!