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Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We had gest service and didn't to wait very long at all...

We had gest service and didn't to wait very long at all people were nice to it was comfortable in the waiting area and spaced out nicely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had first oil change done. Good checkup. Repaired...

Had first oil change done. Good checkup. Repaired warranty recall on wiper. Very good service and timely. Would recommend this dealership. All my relationship own Dodges from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I brought my car in for oil change pretty much got right...

I brought my car in for oil change pretty much got right in right out everybody was friendly and helpful They answered all my questions super satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Troy was very informative and helpful. He helped find all...

Troy was very informative and helpful. He helped find all possible rebates and made sure the car was washed and ready once the paperwork was squared away. Fastes and friendliest car buying experience I've encountered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff the service manager is incredibly honest and quite...

Jeff the service manager is incredibly honest and quite amazing to find somebody you can trust He really knows his stuff and is quite helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Matthew did an excellent job and was very thorough...

Matthew did an excellent job and was very thorough explaining the truck. Great vibe with the whole team, especially for a lady minute Sunday purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was happy with the service, Matthew was awesome I was...

I was happy with the service, Matthew was awesome I was a bit mad about the financing but Louis correct the issue and listened to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always quick, informative, friendly people. I have had...

Always quick, informative, friendly people. I have had several family members buy at this location. We are very happy with our cars! Thank you for serving Alaska.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aweful management. I bought the lifetime oil plan and...

Aweful management. I bought the lifetime oil plan and they refuse to do appointments. A simple oil change can take two or three full days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great expericance; completed work quick. Scheduling time :(

Overall a great experience . Compared to my last service visit (3-10) this visit was a 9 - 10. Communication was improved and my biggest complaint was the wait time to get in, 4 weeks is just to long! Keep it up, Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.