Lithia Chrysler Jeep Dodge Ram of Wasilla

I had my truck serviced. The work was done correctly and the truck was ready when promised.

My experience with Nister Katkus and the staff at Lithia Chrysler Jeep Dodge Ram of Wasilla was nothing short of a great experience and would look forward to sending friends and family in their direction.

it is grate too know and see a dealership their too help the people of the community and not just their for it own reputation DODGE Wasilla went above and beyond too get me what i needed

They got the car in right away and and have a good waiting area and they have free coffee and water bottles. Plus I like looking around in the show room

I JUST NEEDED AN OIL CHANGE, I DID NOT EXPECT TO GET AN INSPECTION AND SUMMARY OF WHAT WAS CHECKED. I WAS INFORMED THAT MY AIR FILTERS WOULD NEED TO BE CHANGED AT MY NEXT VISIT

I had an issue with my Ram 1500, and had to have it towed in. Anthony, who is new in his position has not been taught the concept of triage. Long story short, nobody would even look at it for THREE WEEKS, only to find out is needed a new battery! I have never been this disgusted with any business ever. If someone would have spent a few minutes, I would not have had to miss work and be inconvenienced as I was. We would call, and the abject apathy from Anthony was so obvious. Someone there needs to call April, the last employee they had to find out how she was able to get a vehicle in and turned around within hours. As has become the norm in business these days, it is easier to let the knowledge base walk out the door, and replace with someone who doesn't seem to want to learn. I guess the Peter Principle is alive and well. We will be using the Anchorage dealership from now on. I can't emphasize enough to anyone in a hurry, DO NOT TAKE YOUR VEHICLE TO WASILLA DODGE, at least not until they get their service department back in order. The only reason they received 2 starts, was because their technicians were able to fix the problem within a couple of hours, once they were able to even look at it.

Randy did a great job, very friendly and efficient. Brian in shop is also very friendly, does a great job. Place was very clean and well maintained.

We were looking for a Ford Explorer and they had several on their lot. They gave us a great deal and were a pleasure to work with, thank you!

Great experience with everything from finding our vehicle and test drive to the signing and dealing. Better then the dealer I usually buy my trucks from by far.

Great experience. My person was pleasant and knowledgable and was dressed appropriately.