Reviews
Write a reviewWhat an easy car buying experience
I wanted to thank Jon for the easiest car buying experience my husband and I have ever had. We searched for a month for an SUV and went from dealer to dealer and had such a difficult time with the general car buying process. We came across Ruby Auto Group from a friend that had utilized their services recently. I am so thankful for that because all we had to do was tell Jon what we were looking for and within a week or so Jon found exactly what we were looking for (without all the hassles and stress). Only thing I regret was not coming to Jon sooner than we did. Such a great concept !! We will be back every time we are going to buy a car. Highly recommend you purchase from Ruby Auto Group.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jon Ruby was great to work with and the car was a great deal
Jon Ruby is a friendly salesman, and he gave us a great deal on a vehicle. The Honda Pilot was in great shape and very clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth, easy and quick
Jon is focused on the customer - which is very rare in the automotive dealership industry today. He has excellent cars or will go out and find the right one for you. No pressure from Jon - he wants you to be satisfied. The transaction was smooth, easy and quick. Would definetly buy from Ruby Auto Group / Jon in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Cars and Service
Jon is focused on the customer - which is very rare in the automotive dealership industry today. He has excellent cars or will go out and find the right one for you. No pressure from Jon - he wants you to be satisfied. The transaction was smooth, easy and quick. Would definetly buy from Ruby Auto Group / Jon in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Definitely Recommend !!
Jon has sourced two vehicles, one for my company and one for myself. He did a great job in quick order, finding exactly what we were looking for. Took care of all the details and made it easy. Thanks. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience I've had
Saw the car online, went to the lot and test drove it. Had some questions about the vehicle, John called me the next day with answers and I picked it up that evening. No hassle, no up-selling. Best car buying experience I've had. When I got there, all I had to do was sign a few papers. He washed the car for me even though it was already clean. Nice vehicle for the price as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job
Had knows of Ruby but had not had ever used them. Recently had them source two vehicles, one for our business and one for me personally. Jon did a great job and found what we were looking for in both cases in short order. Their business model is perfect. You know what the deal is going to be and it is all straightforward. He works for you to get the best deal and everything is on the table. Pleasure to work with Ruby Auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Experience
John is an anomaly in the auto industry. He is, refreshingly, a straight shooter who is prompt, courteous and straight forward in his business. Very difficult to find in the automotive re-sale industry. I will not hesitate to use him again and/or refer any of my friends who are looking for a quality vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding dealership- highly recommend!
Jon Ruby is a true gem in his profession! No other dealer or salesman can compare. We traveled from Erie, Pa and it was worth it! He was honest and upfront with the vehicle we wanted, helpful with the pricing and no hassle or pressure. We liked him and our vehicle so much, we are buying a 2nd car for our son. Always just a text or email away - making our search that much easier for us. Thank you Jon - we will continue to buy our cars from you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding dealership- highly recommend!
Jon Ruby is a true gem in his profession! No other dealer or salesman can compare. We traveled from Erie, Pa and it was worth it! He was honest and upfront with the vehicle we wanted, helpful with the pricing and no hassle or pressure. We liked him and our vehicle so much, we are buying a 2nd car for our son. Always just a text or email away - making our search that much easier for us. Thank you Jon - we will continue to buy our cars from you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car