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Ruby Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Visit Ruby Auto Group
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(888) 303-4832 (888) 303-4832

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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RAG is the only dealer you need

Our experience with RAG has been nothing short of phenomenal. We enlisted them to sell 2 vehicles, along with purchase a vehicle and the service was professional and exceeded our expectations. They are responsive, fair and very personable. No matter the vehicle you need to sell or purchase, RAG will handle all of the work for you...RAG is up for the challenge. We look forward to using them in the future and highly recommend RAG!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

For all you woman shoppers...Buy from Jon !!

For all the women out there that DON?T want to get taken advantage of by car salesman, go and see Jon at Ruby Automotive Group. From the start I could tell he was there to help me through the process. He genuinely cares about his customer?s well-being and makes it so easy to buy a car. I wish I knew about Ruby Auto a long time ago, it would have saved me a lot of time, money and frustration. I am not the type to write reviews, but I felt this one was very necessary. Thanks Jon, I will refer anyone looking for a car to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great hassle free purchase

Our recent purchase of an Audi A4 was by far the best experience in buying a car. The communication and ease of transaction will bring back future business. The car was delivered on time for the right price and looked great at pick up. No pressure and nice inventory on the lot, I had my eye on the Porsche....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best in the business

If you are looking to buy a car, my husband and I had a superb experience dealing with Jon at Ruby Auto Group in Hudson, OH. We are from Pennsylvania and drove a two hours to purchase a vehicle. Jon was very transparent on the phone before purchasing and answered all of our questions in detail, which made our decision of driving all that way so much easier. We knew we were dealing with someone that was honest and trustworthy. When we made it to the dealership he had the car all ready to go for us and it was exactly as described. I really am so happy we found Jon and were able to give him our business. Good people are still out there !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jody, it was great working with you guys as well. I appreciate the business and look forward to helping you in the future. Enjoy!!

The Ruby Automotive Group was impeccable

Our experience with The Ruby Automotive Group was impeccable. We drove 3 hours to take a look at our dream car, never dreaming we would be buying it on the spot. It was everything and more that Jon Ruby described to us on his website and on the phone. Jon?s excellent communication throughout the process was greatly appreciated, not to mention his stress-free, no-haggle approach throughout purchasing our car. He went above and beyond to get us a great finance rate and to even have our car shipped to our doorstep within just a few days. We would definitely do business again and share with others our experience, no doubt! Thank you so much we just love our BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carolanne, thank you for your business. It was a pleasure meeting you and being able to help you through the buying process. Enjoy that awesome BMW !!

Nice family owned dealership

My wife and I have bought 3 cars through Ruby Auto Group and couldn't be happier. The whole atmosphere there is relaxing and not intimidating like most car dealers. Jon really makes sure you are taken care of and genuinely cares about his customers. All I have to do is tell him what car I want next and he does the whole process for me. I am glad I have finally found a dealer I can trust. I would recommend you call Jon he is definitely not like the rest of the car salesmen out there. He has my business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe, its always great working with you. I am glad we have built a nice relationship together. I will talk to you soon I'm sure. Thanks for everything !!

Very easy to buy from

Ruby Automotive Group was, without a doubt, the easiest dealership I have ever worked with. They made the process so simple, I told them what I wanted and they went out and found me the best deal, they actually came back with a payment LESS than what I had in mind! I will never use another dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dominick, thank you for your ongoing business. I look forward to helping you again.

Will buy from again

Ruby Automotive Group was, without a doubt, the easiest dealership I have ever worked with. They made the process so simple, I told them what I wanted and they went out and found me the best deal, they actually came back with a payment LESS than what I had in mind! I will never use another dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for making it easy on me as well. It was a very smooth process working together. All of them should be this way.

Couldn't be more happy

I needed a nice safe car for my daughter and did my research. I ended up running across a Toyota at Ruby Auto Group. Very nice experience dealing with Jon. He was very polite and knowledgeable and not pushy at all. I had many questions which he took the time to answer and helped me be comfortable with the entire process. This was a great way to buy a car and I highly recommend them to anyone. I will be going back for all my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Victor, you made a good decision for your daughter. That will be a great car for a long time. Thank you for the business.

Excellent Experience

I first just want to note my husband and I do not like the whole car buying experience. We searched online for hours and went to multiple dealers?seems like the same routine every time. We ran across Ruby Auto through talking with some friends that had a great experience there. So we figured we would give them a shot. We truly had such an excellent experience dealing with Jon. From the moment I called him to us driving off with our new car, you could tell he genuinely cared about taking care of us. If you do not like doing the whole car shopping thing let Jon help you, it was awesome and soooo easy. He did not have what we wanted on the lot but explained to us that he would help us find the car we wanted. He found it for us within a week and everything went smoothly. I could not be happier with the whole experience. We will only do it this way from now on. Jon I just want to say thank you for all your hard work and helping us. You rock !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tina, I am glad I could make your experience a good one. That is what I try and strive for, for everyone that buys here. Thank you for such a nice review, much appreciated. It was very nice working with you and Dave.