Reviews
Write a reviewWorking with Jon was great and effortless
Working with Jon was great and effortless. I knew what I wanted and he knew where and how to find it for a price I could afford. Jon was very patient with me and explained different things throughout the entire process since this is only my second time purchasing a car. I was without a vehicle and Jon made me feel like I was his top priority and I found a car within week or so while working with him. Jon even took the time to make sure the car was up to his high standards and replaced my tires with new ones because he didn't feel comfortable selling me a car with low quality tires. I would recommend him to anyone who knows what type of car they want . I would certainly be back again. Thank you Jon and Ruby Auto Group!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car- Excellent Experience
Working with Jon was great and effortless. I knew what I wanted and he knew where and how to find it for a price I could afford. Jon was very patient with me and explained different things throughout the entire process since this is only my second time purchasing a car. I was without a vehicle and Jon made me feel like I was his top priority and I found a car within week or so while working with him. Jon even took the time to make sure the car was up to his high standards and replaced my tires with new ones because he didn't feel comfortable selling me a car with low quality tires. I would recommend him to anyone who knows what type of car they want . I would certainly be back again. Thank you Jon and Ruby Auto Group!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Better auto buying experience
I had been looking for a particular type of vehicle for some time. When such a car showed up being offered by Ruby Auto Group it met, and exceeded, my expectations. I was not able to jump on it immediately due to some scheduling conflicts, but I contacted Jon and he graciously agreed to meet me on a Sunday to view the vehicle. The car was just as advertised and Jon did not apply much pressure beyond what I would expect a salesman trying to sell something should. This was a much nicer and less pressure environment than I experienced on prior auto purchases. We came to an agreement that day and moved forward. Initially the financing Jon came back with was not as good as I could get on my own, but he asked for a chance to match it and he came back with a better offer, which I accepted and the deal was done. I now own a car that I like and had a much more pleasant experience as a result of going to Ruby.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sweet Deal
Wanted to say thanks...I like my Acura TLX more than I thought I would and it was a sweet deal. It couldn't have been any easier...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional service with no hassle
This was my first car purchase and I wanted to avoid haggling over prices and shady car salesmen. The service provided to me was exceptional. There was no hassle and I'm confident I got a great car for a great price! I will certainly be using Ruby Automotive Group for my future car purchases! Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress free purchase - will be back for sure
I have purchased 5 vehicles from Jon at Ruby Auto Group. His company provides exceptional service. I have never liked going into car dealerships in the past. I always feel like I was being ripped off. Since I have discovered Ruby Auto Group 10 years ago, I have been completely satisfied. He provides a unique buying experience. I will call Jon and let him know the vehicle that I want to purchase and the payment that I want to stay around. He will find the vehicle and negotiate the price for me. Once he finds the vehicle he will complete the financing and then I will come by sign and drive. The entire process is stress free and extremely convenient. I would highly recommend working with Ruby Auto Group for your future vehicle purchase. This service would suit well for companies looking to purchase a fleet of vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very honest/trustworthy
As an out of state buyer I was reluctant to send 2k deposit to an unknown person. After a few conversations/text messages I did feel comfortable. After my arrival, vehicle acceptance, and delivery I was extremely pleased. Rest assured that Mr. Ruby is a true and genuine small business owner. My name and number can be used as a reference at anytime! Thanx Jon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience working with Jon at Ruby Auto!
I was looking for a new car for my wife and wanted to also sell one of my existing cars. After reading positive reviews about Ruby Auto, I decided to stop by to see if they could help me. Within a week, Jon was very helpful in arranging the purchase of exactly the car we were looking for. Jon also arranged for favorable financing. In addition, Jon made a fair offer on my trade-in, handling the payoff of my existing loan with my bank. Everything went so easy, I also asked Jon to help find me an older `play? truck. I highly recommend stopping by Ruby Auto to ask Jon to help with your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend for your next car purchase
I was looking for a new car for my wife and wanted to also sell one of my existing cars. After reading positive reviews about Ruby Auto, I decided to stop by to see if they could help me. Within a week, Jon was very helpful in arranging the purchase of exactly the car we were looking for. Jon also arranged for favorable financing. In addition, Jon made a fair offer on my trade-in, handling the payoff of my existing loan with my bank. Everything went so easy, I also asked Jon to help find me an older 'play' truck. I highly recommend stopping by Ruby Auto to ask Jon to help with your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience working with Jon at Ruby Auto!
I was looking for a new car for my wife and wanted to also sell one of my existing cars. After reading positive reviews about Ruby Auto, I decided to stop by to see if they could help me. Within a week, Jon was very helpful in arranging the purchase of exactly the car we were looking for. Jon also arranged for favorable financing. In addition, Jon made a fair offer on my trade-in, handling the payoff of my existing loan with my bank. Everything went so easy, I also asked Jon to help find me an older ‘play’ truck. I highly recommend stopping by Ruby Auto to ask Jon to help with your next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car