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Palmen Kia of Kenosha

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Kia of Kenosha from DealerRater.

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Fast & great service

The man I worked with was very friendly, and kept me updated on my car. I was in and out the door with my oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service, great communication,

I enjoy taking my car to the dealership rather than someone else in town. Also, I like being able to schedule appointments online, it makes it a lot easier sometimes. It usually doesn't take too long to get what you need done. Another thing, everyone there will suggest other things that Kia suggests as well as what is just online and some of those things are nice to know. The communication is very good between the employees and customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great everything

Every time I go in for a service they are all really nice, they also work with my schedule. Great place altogether!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service! Curt could not have been nicer!

We needed to get our truck fixed and they gave me a ride home and when it was ready they mixed me up from work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice Change

Jeremy Pitt-Payne was a pleasure to work with. He made it a very pleasurable experience - a first in my 30 years of car buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying Experience!

Our salesman Shawn Haas was prompt, courteous, friendly and above all, knowledgeable. He made the experience very enjoyable - if spending a ton of money can be enjoyable. The service department was also very thorough in checking over our new - used car purchase and we look forward to many years of happy motoring.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Courteous Staff

Courteous staff clearly explained what was involved with the Voluntary Emissions Service Campaign and what they would be doing to correct/fix the issue, if needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Peiole

I would recommend buying a vehicle from here. I worked with a very knowledgeable salesmen and an expert service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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oil change and recall

it was done quickly and you have good coffee. I like the cookies too but am on a New Years resolution. The guy I paid was super nice and VERY understanding. The service writer helped me try to find a competitor coupon.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service.

They did a car wash, gave a good explanation of work done, the paper ticket was very detailed and a good record. I also value the shuttle ride so that I don't miss work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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