Skip to main content

Action Auto Sales and Finance Inc.

(330 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great place to buy a car

Great service! Awesome help and quick to respond on any questions I had. Very easy to work with and helped show every detail of each car I looked at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Experience

They people here did a good job of not pressuring me. They also treated me with respect and they were very kind and also professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New car

I enjoyed working with Action Auto. They were willing to drive a car down from their Lehi office to Orem so I could compare two side by side. I appreciated they weren't really pushy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Easy to work with, lack of parking

Easy to work with and I liked discussing the price with the finance person rather than having to go back and forth with a salesperson. Lack of parking made it difficult.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quick and painless

Was a great time. Found the van online, showed up from Wyoming and Tito took care of us. Thanks Tito! You did well and we appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wasn’t great but happy with purchase

Communication and transparency were not the best. I ended up talking to a new sales rep over the course of my purchase. But I ended up loving my purchase.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome experience

These guys were great to deal with. I worked with Coby who was awesome! They washed my car, cleaned it and filled it with gas! Had a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Highly recommend Action Auto

I recently purchased a car from Action Auto. Tito was the salesman who helped me throughout my car shopping experience. He was extremely knowledgeable about the cars and took the time to listen to what I was looking for. I bought one car, but later decided that it wasn't the car for me. Tito and Jake were both really helpful with switching it for a different one. I am very happy with my purchase and with how easy it was to communicate with them about switching cars. They really strive to do what's best for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service

Great selection of cars. Andrew was pleasant to work with as well. Not once did he make me feel pressured into buying a vehicle. He was also willing to provide me with any report and information on the vehicles I was interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We test drove one car and bought it!

I was looking for a car 1-2 years old. Action Auto had LOTS to choose from but one stood out. I sent an inquiry and Logan reached out to me immediately. I live 2 hours away and couldn't get there right away but within a week I was able to come out and test drive it with my wife. We already have great success with Subarus and so between Logan, Alex, and Mia we had the confidence to buy the first and only car we test drove, a 2020 Outback Limited with only 15k miles. It feels brand new! My bank said that the price was very fair! Thanks, Action Auto! We'll see you in 200,000 miles 😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No