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Action Auto Sales and Finance Inc.

(330 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a really good experience buying new Mazda CX-5 at

I had a really good experience buying new Mazda CX-5 at Action Auto. Paulo, the salesman, Was very professional and made things very easy. We really appreciated the good service we received at this dealership. We also love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Action.

Great experience with Action. They were Fair on my trade in and felt like I got exactly what I was looking for in a truck. Appreciated the no pressure environment. Will go back again when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yafeth was an outstanding salesperson!

Yafeth was an outstanding salesperson! He was very responsive without being pushing. He laid out the options, answered our questions, and. Evans our friend. Josh was also wonderful to work with. Chris was knowledgeable and did his job professionally with a smile. The price and value were great. We'll definitely recommend Action to our friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a car here.

I bought a car here. I don’t know where these high reviews are coming from. They are unethical. They told me they would detail the car for free. They said they would fix the crack in the windshield. They didn’t. As soon as we drove it home, something was wrong with it. Needed repairs but they won’t do anything. MAKE sure that you list every problem about the car on their disclosure statement BEFORE you sign the paperwork or you won’t get any of it done despite what your sales guy tells you. I felt jilted. Not going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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🚨Purchase a car from this dealership at your own risk.

🚨Purchase a car from this dealership at your own risk.🚨 A majority of the cars that they have up for sale they purchase at auction or from online listings and immediately turn around and sell them. They do not complete any maintenance or inspections of their own prior to sale. I purchased a 2020 VW from them and a week after sale, it was having major engine problems. I tried to work with them but they were unwilling to work with me unless I signed a non-disparagement agreement. I am now left with a car that does not pass emissions and $5000 worth of repairs to pay for. I would recommend completing a pre-purchase inspection prior to purchase if you do choose to purchase from them. Their warranties won’t do much for you because they don’t have a reliable service department. If something needs repairs after purchase, it may take 2-3 weeks to get an appointment and if the repair is a lengthy one, they will not provide you with a loaner vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Daniel was great and worked with me Josh and Kevin were

Daniel was great and worked with me Josh and Kevin were also great as well!!! Keep up the good work guys future is looking good for you guys!!!! Hopefully I can come back again and get another car thru you guys Daniel went above and beyond for me and got me the best prices!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hiff nos atendió súper bien para ser su segundo día como

Hiff nos atendió súper bien para ser su segundo día como vendedor, tuvo mucha paciencia y nos supo explicar a detalle las especificaciones de cada carro que nos gusto. Tienen a un muy buen trabajador con ustedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a truck from them in december.

I bought a truck from them in december. its only 2 yrs old. I checked the oil and it was pretty much black goo. i would've expected that they would change the fluids but nope. they recommended I pay for an extended warranty and I declined due to the truck being so new. 1 day after I had the truck home the check engine light came on. I called my salesman and complained about it. and they said theyed have dillan their boss call me about the issue. He never called back. they got what they wanted. a sale. that right there shows they dont care about what happens after the deal has been done. they had pros as well but im not wasting my time pointing them out. if they dont have the time for me to just follow up regardless having the extended warranty or not. I love my truck but the dealership has nothing to do w that. they just sold it to me. i believe they cleared the check engine code wout fixing the issue. the code stayed cleared long enuf for me to think the truck was perfect. I have no proof of that. but their lack of caring convinced me theyll do what it takes to make a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello! Thank you for sharing your feedback, and we truly apologize for your experience. We strive to provide excellent service to all of our customers. I humbly ask that you connect with us directly so we can make things right. Kindly help us identify you, as we are unable to determine your name or contact from our records. Your satisfaction is important to us, and we’d love the opportunity to resolve this situation. 🚘Action Auto Utah Online Marketing Team🚘

DO NOT PAY THEIR BOGUS FEES.

DO NOT PAY THEIR BOGUS FEES. They will jack up the price by $2000 from listed price saying that "there's nothing we can do", but they can. walk away, the fees will go down quickly. Save at least $1000. Car didn't even have treatment for the smell. Low standard, typical rip you off car salesman approach. When they promise tax and registration, look up the amounts yourself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello! Thank you for sharing your feedback, and we truly apologize for your experience. We strive to provide excellent service to all of our customers. I humbly ask that you connect with us directly so we can make things right. Kindly help us identify you, as we are unable to determine your name or contact from our records. Your satisfaction is important to us, and we’d love the opportunity to resolve this situation. 🚘Action Auto Utah Online Marketing Team🚘

Very fast, friendly, and accommodating.

Very fast, friendly, and accommodating. Have a good day have a great finance team was helpful on getting the deal complete and timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're glad to hear that you appreciated our service and communication. We always strive to provide the best for our customers, and it's great to know we met your expectations. 🚘Action Auto Utah Online Marketing Team🚘