Reviews
Shady business practices.
Horrible experience from Sales staff who knows very little about cars. Finance managers who show little respect for customers. Lack of handling concerns after sale. Don't waste your time here
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great First time buyer experience
Heard about Action Auto while searching for my new car. I’m so glad I purchased through them. Alex the salesperson was so helpful from the start while looking at cars online. Answered all questions I had and made sure he provided all information I needed. Was great at communicating. The test driving experience and customer service were great when I actually came into the dealer (I went to both Lehi and Orem to test drive). Purchase and negotiation was pretty straightforward and good conversation all round. Jake in Financing was a great great personality. Great dude and very helpful. I felt no pressure at all doing business with them. Would 100% recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service was Great, very professional, frien
The service was Great, very professional, friendly, helpful, respectful, patient. They make the process very easy, they help me to get my interests rate lower The best experience iny time life... 100% recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They made the experience quick and easy!
They were very, very kind and easy to work with. They were very efficient as well. I would definitely recommend buying a car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hopefully one off experience
Our experience started super frustrating due to our sales man being new. We wasted way more time than needed, however we were able to purchase our commuter car and Andre did a good job at trying to correct all the issues, making us feel valued and heard.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great first experience buying a car
Was very impressed with how we were treated. Did not feel pressured at all, employees were super and helpful! And there was a guy helping translate for my husband which was a huge help. Had a very good 1st time experience shopping for a car for the family here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great service, I only had a few days before I had to leave and they made the whole process go by quick and easy. They weren't pushy and offered different payment options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service is amazing
Honest and easy. I have bought 2 cars from them and have been pleased with how professional and personable they all are. They made the process very seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to go :)
Everyone was very nice, they were very accommodating. Very helpful in getting the price i wanted for the car. The sales presses was super easy and i’m very appreciative of that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rav4 hybrid 2021
Great people! great service! Great selection! Big shout out to Andrew and Jake who helped me find just the right car. I commute an 2 hours a day so I really wanted to have the best car to enjoy and be safe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase