Reviews
"Just bought a 2012 Honda Touring Pilot.. LOVE IT"
Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the high pressure sales, it was a pleasant experience to meet Jody Johnson at Performance Honda. She took the time to drive several vehicles with us and was so patient. Jody was so helpful in explaining the features of the vehicle we purchased. Dustin, in finance made the paperwork process very smooth, and the sales manager Jason was also terrific. We were on a trip to Salt Lake and decided to shop for a new vehicle. Jody, stayed late on a Saturday night to help us get the vehicle detailed, and finish up the transaction so we could take it back to Idaho with us the following day. I would highly recommend this dealership and our saleswomen to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of the General Manager and the entire Performance Honda Team we would like to say thank you very much for your great review of our store. We appreciate you taking the time out of your day! Additionally, if you refer anyone to our location and they purchase a car, we will send you a $150 referral check just to say thanks!
salesperson; Allan Thompson
Allan is amazing. Very knowledgeable and personable. By far the best car buying experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of the General Manager and the entire Performance Honda Team we would like to say thank you very much for your great review of our store. We appreciate you taking the time out of your day! Additionally, if you refer anyone to our location and they purchase a car, we will send you a $150 referral check just to say thanks!
A Quality Experience
Allan Thompson was very patient with us. No pressure just continuous help and information. He (Allan) made the veh buying experience comfortable and fun. We walked (drove) out of the dealership without feeling like we had been through a ringer. I was pleased to find out my favorite Honda mechanic, Gene Dye had relocated to the dealership. Both men I would trust..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Love our new 2012 Pilot from Jody at Performance Bountiful"
Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the high pressure sales, it was a pleasant experience to meet Jody Johnson at Performance Honda. She took the time to drive several vehicles with us and was so patient. Jody was so helpful in explaining the features of the vehicle we purchased. We were on a trip to Salt Lake and decided to shop for a new vehicle. She stayed late on a Saturday night to help us get the vehicle detailed, and finish up the transaction so we could take it back to Idaho with us the following day. I would highly recommend this dealership and our saleswomen to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Allan Rocks!
Allan Thompson at Performance Honda Bountiful was a delight to work with. NO pressure just solid, accurate information on all Honda models. I purchased a 2014 Accord and don't feel like I was fleeced in the process. Thanks Allan, you rock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dyno Blue Pearl Happy!
Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchased a 2012 Honda Civic LX, Certified Pre-owned and couldn't be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Allan Thompson, Performance Honda Bountiful
Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchased a 2012 Honda Civic LX, Certified Pre-owned vehicle and couldn't be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of the General Manager and the entire Performance Honda Team we would like to say thank you very much for your great review of our store. We appreciate you taking the time out of your day! Additionally, if you refer anyone to our location and they purchase a car, we will send you a $150 referral check just to say thanks!
Repairs - Labor Costs Outrageous!!
Work and service was good. My complaint is that they quoted an estimated price based on the "book" time it would take for the job, which is fine for an estimate because it takes into account the MOST time the job should take. However, when the "book" time is 2 1/2 hours and they only spend 1 1/2 hours then charge me for 2 1/2 hours we have a problem. In the end they charged me $173.33/hour for labor. Does that seem fair? I would recommend finding a mechanic that is honest and charges you for labor they actually do instead of the most they think they can get away with. Performance Honda seems to be ok with the "one and done" business model without worrying about gaining repeat customers.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Allan Thompson is the best!
Allan Thompson has shown us cars several times over the years and is very knowledgeable and friendly. He spent time giving us test drives and giving us technical information about Honda cars that was impressive. All without expecting a sale. We often used to browse the new vehicles while our car was being serviced. The service has always been excellent! When we finally need to replace our 16 year old CRV we went to Allan and had a wonderfully smooth experience getting the car we wanted. He takes care of his customers and is genuinely attentive, dependable, and efficient. We love our Honda cars and many thanks to Allan Thomson for making this a wonderful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of the General Manager and the entire Performance Honda Team we would like to say thank you very much for your great review of our store. We appreciate you taking the time out of your day! Additionally, if you refer anyone to our location and they purchase a car, we will send you a $150 referral check just to say thanks!
Performance Honda Bountiful and Allan Thompson
I bought another Honda from Allan Thompson at the Honda Dealership in Bountiful, Utah. He is still an excellent salesman who sold me my first Honda in 2007 and sold me my CRV in 2014. He was extremely knowledgeable and was never pushy. He was patient with my wife and I and was certainly better at knowing about cars than any other dealership that we went to. He checked back with us to see if everything was OK and if he could do anything more for us. The Performance Honda Bountiful has a extremely great service department and I want to mention Tyler Vance who has helped me every time I have brought in my car to the dealership. They have been fair, quick and very thorough and knowledgeable. This is a great place to buy a car and I hope they keep great people like Allan and Tyler around. I hope to be back to buy another Honda again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of the General Manager and the entire Performance Honda Team we would like to say thank you very much for your great review of our store. We appreciate you taking the time out of your day! Additionally, if you refer anyone to our location and they purchase a car, we will send you a $150 referral check just to say thanks!