Performance Honda Bountiful

This is my fifth time getting a car from this dealership. First when it was Willey Honda and now Performance Honda. We have always dealt with Allan Thompson and he is fantastic. I hope he never retires. Fast, friendly service.

Took a few visits and phone calls to get it right - but bottom line, Jeff, the GM, and Corey, my salesman, were able to get us a decent deal. Thank you.

This is the sixth Honda I have purchased, now leased this one. My previous experiences were before Performance Honda bought out Willey Honda, Bountiful. I could tell that the dealership had changed and frankly I was not anxious for any change as every prior purchase had been and excellent experience and I had always received great service with no pressure sales. This has kept me coming back and I have my own family and even friends now having shopped at this location because of our unconditional recommendation. However, if it weren't for Allen Thompson and his great experience and knowledge, and the fact that I came to trust Allen and my wife and I liked him very much, I'm not sure I would have made the transition to the new Performance Honda operation. I felt pressure from others there (the car sales game) and the typical "car sales stuff" that you can find in almost any other dealer in the Salt Lake and Davis County areas. I don't do games when it comes to buying ( now leasing ) a car. Performance is from out of the State of Utah, I understand from asking others, and I hope they realize that this is Bountiful, Utah and there are different ways of looking at things. Trust, is very important and not being, or feel that you are being tricked into something, is of major importance. Allen Thompson made all the difference in the world for my wife and me. Because of him I am satisfied with my lease experience and would come back to Performance Honda in Bountiful again. I am just waiting to see if everything rights itself with this new organization. We are very happy to give everybody a chance. Thanks to Allen, we continue to be very pleased and satisfied Honda owners. The Honda cars, in our opinion are the very best. Thank you Honda !

I had the pleasure of working with Allan Thompson when I bought my 2012 Honda CRV on Monday. He was very knowledgeable about the vehicle and was very courteous and kind. He was able to answer all my questions and went the extra mile to ensure that I had a positive experience -- start to finish! Thanks Allan!!

We worked with Allan Thompson and bought a new Honda Accord. Allan was very helpful and got us a good price on the car we wanted. We have taken our cars for maintenance at this dealership for a few years and have always been satisfied with the great work ethic and quality of work.

First of all I want to say we are from Southern Utah and made the trip up to Bountiful solely based on the service we received when buying our last car from Perfomance Honda. This time we had a misunderstanding on my behalf with the purchase of our vehicle and the dealership had no obligation to work with me on my misunderstanding, but were very willing and attentive in making sure I went away having a good experience. I will most definitely be returning in the future.

We purchased a new Honda Civic LX from Performance Honda with Jody Johnson as our sales representative. We began looking into leasing or purchasing a car six weeks ago. Sales people from other dealerships were not interested in anything but an instant sale. We live 175 miles from a Honda dealership and needed a sales agent who would cultivate for a future sale rather than immediate gratification. Jody was that person. She worked with us, answering all questions, returning calls, emails, and providing information. She was honest, informative, helpful and did what needed to be done to help us. When we set the date for purchase, the car was ready as promised. Clark, Allan, and Jody helped us at every turn and we are completely thrilled with our car and our excellent service from the staff at Performance Honda!

We and our family members have purchased Honda vehicles for the past 15 years from Willey Honda. The dealer was recently purchased by Performance Auto Group. When we first arrived, we met with our favorite salesman, Allan Thompson. He introduced us to his new sales manager (team leader) Jason. He suggested we consider a new car so we started dealing with Mr. Thompson. He worked out a deal and Jason came in and negotiated the amount. We agreed and we both signed the agreement. I put $500 deposit because they did not have the vehicle I wanted. When they received the vehicle, we went in to pick it up. Jason told us that the lease rate had changed so the amount would be increased by $40 per month. We were livid!!! Mr. Thompson chose to bypass Jason and went to Russ Smith (the real sales manager). He came back and asked for the signed agreement document and proof of the deposit. As soon as he saw them he said they were an honest, reliable dealer and they would stand by their deal. He was very honest and very professional and very pleasant. He fit in to the type of dealer we were used to and will continue to do business with the best salesman in the business, Allan Thompson. Thank goodness the purchase of Willey Honda by Performance Honda did not change the principles of the dealership and they don't try to change their best salesman, Allan Thompson.

For the past 21 years, I have bought nothing but Hondas (2 Civics, 1 Odyssey and 1 CRV). The service I have received at this service center has always been to my utmost satisfaction. The staff is very courteous and knowledgeable. I have always felt treated as a VIP and felt dealt with fairly. The cost of repairs might be slightly higher than getting work done at some other repair shops, but you get what you pay for. For instance, when getting my breaks replaced (in my Odyssey) at a "NON-Honda" service center I had to go back 3 times to get things corrected d/t poor parts and labor quality (and that was at a reputable company). However, when getting my breaks replaced at Willey Honda in Bountiful, I could not have been more PLEASED with the results!!! I avoid getting my cars serviced outside of Willey Honda's Service Center in Bountiful.

We first met Pete Black when we bought our 2011 Honda Odyssey. He was friendly, truthful and made our experience so easy and unforgettable. He became a good friend. When our Odyssey was totaled and we were shopping for a 2014 Odyssey, we did not even hesitate. We went right back to Pete and Willey Honda who again superseded our expectations and gave us the greatest experience in car sales. We are so grateful to have found Pete and consider ourselves life-long customers and friends.