Mercedes-Benz of Clear Lake

Everything seems great,I just got one key for my car. Need second key just in case.

One of the the friendliest dealerships I’ve been to. Derrick and Shad are excellent professionals that won’t leave you feeling manipulated or offended. They both will work with you to find the vehicle, test drive, and get the payment and APR where you may need. Although I didn’t end up with a C300, they were definitely willing to make it happen and were very transparent. Highly recommend you go to Mercedes-Benz of Clear Lake.

I needed service on car along w warranty work. I was recently diagnosed with illness and staying at MD Anderson in Houston. I felt like it was a great time to get needed work done , it also saved me $ not keeping car at medical center parking. The technicians were aware of my situation and kept me apprised of the work being done & were happy w letting me keep car there until close to discharge date. Had some road rash taken off wheels , car detailed inside and out and all necessary work completed. I’ve heard good things about Mercedes of Clear Lake and am definitely satisfied w professionalism and help during my medical issues. Thank you !

They failed to disclose a prior accident, instead blaming the absence of the incident on CARFAX. However, my mechanic identified the issue within the first five minutes of inspection. Additionally, they neglected to inform me about an existing recall on the vehicle. To make matters worse, the mileage on the paperwork was incorrect. When I initially spoke with Brett, the sales manager, I was met with smooth-talking sales tactics and no accountability. However, after the issues I raised, Brett finally took some responsibility. It’s clear that either dishonesty or poor-quality mechanics are at play here. Regardless, withholding crucial information from a buyer is completely unacceptable.

Scott was awesome, kept me informed at all times, vehicle turned out great, thank you

Trent always does an outstanding job! His Customer Service is beyond compare. He consistently goes above and beyond to accommodate his customers and to make their experience as pleasant as possible. This dealership has always taken great care of my vehicle from the beginning when I first purchased it. Their Mechanics provide the best possible maintenance and upkeep. The notify when scheduled maintenance is necessary and troubleshoot any needed repairs/replacements to keep my car?s performance safe at it?s optimum.

Purchased the electric SUV. I had trouble charging and did not get much help from the dealership. Complained and they got silent Not one follow up since my complaint

The employees at the Clear Lake dealership were the best I’ve ever dealt with! Very helpful and the service was quick!

Nearly new facility, clean. Friendly service representatives, complimentary food and beverages. I had a coupon to limit the cost of the oil change,

Fernando and Jay were exceptional. They made the buying process beyond smooth, if your in search of a dependable and affordable luxury they are definitely a mist to visit!