Reviews
The customer service at the dealership was truly
The customer service at the dealership was truly outstanding—every team member was friendly and helpful. Mark Haney, in particular, stood out for his professionalism and courtesy. He was extremely knowledgeable about the vehicles and took the time to thoroughly answer all our questions. Although we're still in the early stages of our car search, I’m looking forward to working with Mark again in the near future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have enjoyed our 2021 Telluride and our 2011 Sorento.
We have enjoyed our 2021 Telluride and our 2011 Sorento. They have been serviced and cared for by South Austin KIA since purchase. We continue to be very satisfied with the service and professional service personnel!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Amazing, friendly customer service from both the service
Amazing, friendly customer service from both the service department and sales department. Everyone is cheerful and eager to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was great.
Service was great. Staff was extremely attentive and all my questions were answered. Would definitely go back and would share my experience with friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
David did a great job of ensuring my car's service
David did a great job of ensuring my car's service experience was fantastic. All work was done quickly and efficiently and I was kept updated throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with David! We are always more than happy to assist you if anything else comes up. Take care!
Manny is the best service advisor.
Manny is the best service advisor. He is very attentive and helpful. I would highly recommend Kia of South Austin to anyone. Thank you manny for being amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, we're happy you found Manny to be so supportive during your experience here at Kia of South Austin. If you have any further questions, please don't hesitate to reach out!
Zane was very helpful and my car was quickly worked on
Zane was very helpful and my car was quickly worked on and returned to me clean. My experience at KIA of South Austin is always positive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
DeVonte was so very helpful.
DeVonte was so very helpful. Great attitude and no pressure. He kept me updated on the progress and made recommendations for future service with no pressure to do them right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with DeVonte! Feel free to reach out to us if you need anything. Have a wonderful day.
Great, very pleasant and helpful service manager.
Great, very pleasant and helpful service manager. No issues with the service. All great great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Plenty of room and quiet place if you are waiting for
Plenty of room and quiet place if you are waiting for your vehicle. Comfortable chairs and a place to sit back and relax for a while.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! We can't wait to see you again, have a great day.