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Downtown Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service, helpful and on top of things.

Very friendly people, great service. Helped get my family into a bigger vehicle for a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

The sales associate was very helpful and worked with me to get me my vehicle. I wold recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good customer service and excellent follow up.

Mike was fair in the entire process. i would recommend Mike to a potential buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT CUSTOMER SERVICE AND GREAT VEHICLE

Mike Turfe is a excellent sales representative walked in and out in 30 min with a new G6!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 Focus

We had been looking for a car for my grandson who is going off to college this fall. We did some looking around and found this one at Downtown Automotive Group. We talked to Mike who worked with us throughout the whole process. Financing was easy since we went through our own bank. The car was nice and looked and drove like they described it in the ad. The programmed a key fob for us which was nice. The whole process took us about a week or so but it was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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In and Out

Called about a vehicle after finding it on the internet. Had a bit of trouble with call back at first but I guess it was a busy week. Stopped in today to check on a car and bought it that same day and drove off the lot. Sales was nice and answered all questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome dealer...Mel's the man

I bought a Dodge Charger from these guys....gave me a great deal and a great car. Mike in the used cars sales is highly professional, courteous and efficient. Delivered what he promised on time!! I didn't have a single problem all the way. Glad he let me know of recent maintenance on the car including a new alternator....Keep it up guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trade In

Everyone I met at the dealership aimed to please the customer. Wasn't able to trade my car in but he salesman I dealt with, Mike, was especially helpful and conscientious in his work. Usually they do trade -ins but my own 92 Volvo was too worn for any significant value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lincoln LS the same day

Just moved from Cali and my car died on me. I found the Lincoln LS on the site. I called and spoke to an assistant who was really helpful in giving me the information about the car I needed to know. He connected me to the manager and I had them write up the purchase agreement and they sent it to me immediately. Came in and inspected the car and test drove it. Everything was as described. Paid for the car the same day. Easy and straight to the point throughout the whole deal. Now I'm a happy camper!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Financing Easy

I came in looking to buy a new or used car. I found Downtown Automotive on Cars.com. I liked a lot of the cars they had to sell and wanted to know more about their financing. I had some issues with my credit so I wasn't sure if I was going to get financed. Turns out I got approved, but I didn't want to take the loan at the rate they offered, so I didn't buy anything. Even so, the customer service and process was stellar and should my personal situation change, I would for sure visit them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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