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Downtown Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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No Service

I went to this dealership and no one ever came out to see if I needed help, the vehicle I went to look at looked much better on the website than it did on the lot,don't think I'll give them my business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best price, Best value !

I was skeptical because of a previous car buying experience around that area went bad, after talking to Mike I decided to just look and see what was to offer , I ended up test driving a truck and immediately wanted to buy it , Mike printed the car fax and answered all of my questions . I ended up buying this vehicle wich I am very happy with ,Mike even stayed after store hours to wait for me so we could close the deal , he went above and beyond to help with a amazing car buying experience, I would recommend Detroit automotive group to anyone that needs a good reliable vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

very professional and great place to buy a car. Im very satisfied and i left with what i wanted. thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

the service was great the people are very nice everything was smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Salesmanship.

He was quick at juggling between two different clients for two different sales that he was closing. He was very pleasant, always had a smile no matter what my concerns were. i had a problem while on a test ride and he stopped what ever it was he doing and came to offer help. Come to find out it was my mistake. lol Thanks Mike for your time and special attention that you offer my wife and myself. I look forward to our next car shopping experience with you in the future. Daniel From Muncie Indiana

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful

Think of all the horror stories you have heard regarding buying a car. Now think of the EXACT OPPOSITE kind of experience. I could not be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best experience of buying a car

I have been to several car dealerships and this one is far better then any i have been to, everything was explain to me, everything was step by step. The time factor was great . I recommend the place highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean Facility, Respectful Salesman!!!!

Mike Turfe is one of the most professional young men that myself and my husband have met. Our experience here was great. I would recommend this dealer to people in a heartbeat. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

great service didn't think I was going to get approved because of my credit but they worked with me and I got approved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

Mike and Sam at Downtown Automotive Group in Detroit MI was the most professional salesmen out of several major automotive dealerships that I worked with in the last several months. They were honest and knowledgeable in every aspect of the buying/trade transactions. They took stress and pressure out of buying a car. I highly recommend if your shopping for a car to visit Mike And Sam at Downtown Automotive in Detroit MI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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