Jax Exports Inc

I thought I was buying a car from a reputable dealership but this is certainly not the case. I would not trust the salespeople or management/owner. Thankfully the car didn’t have any major issues but we did have problems with the rear light housing units. Jax exports put after market bulbs in the rear lights which cost me over $1000 to fix as they destroyed the light housing unit by replacing with non led lights. They left the replacement bulbs they used in the trunk of the car that weren’t LED. We also had to drive with expired tags for over a month despite me reaching out to Jeremy on several occasions to figure out what the delay was. We also had written in the contract to replace the interior handles but Jeremy was too incompetent to handle that task. When I tried to reach out to management to complain, I was told the owner was in Germany and left several text and voicemails to manager with no return call. I would not recommend buying from this establishment. They lie and are unprofessional.

Bad customer service..couldnt get a simple call or email back. Lost a sale.

Our salesmen Jeremy and Rhett were the best. I had a time crunched to get to work and they quickly processed our purchase. The team at Jaxsport are friendly, informative and professional.

Fabian was the best got me what i wanted in the pice range i wanted to be in was able to walk off the lot with 2 vehicles.

Jeremy was absolutely amazing until I signed on the dotted line. The engine light came on 45 minutes after I bought the truck. I have texted and called several times a day to get this fixed. They keep telling me they will get the DPF cleaned because the cost to repair it is too much, it's been 4 weeks (since March 23rd). I took the truck to the dodge dealership to get it repaired since it was taking so long. The dealer said it was still covered and their is also a recall on the truck. Two days after being at the dealership they tell me they can't touch this truck due to the fact it was manufactured in Canada and they can't even repair any recalls. If they would have disclosed this or put it in the contract like the law says I wouldn't have bought the truck in the first place. Now I'm stuck with a $3,000 repair for the DPF and any recalls that come up when I told them about the problem immediately and they keep blowing me off. Thanks guys for sticking it to the hard working American. Maybe this review will finally reach the owner, who is either not responding to his sales team or they are not actually informing him of the situation, either way I will be contacting a consumer law attorney by the end of the week if I can't get some answers

Jeremy and Vivian made the buying process seamless. Highly recommend this dealership. They went far and beyond helping get the best financing price and payment.

The dealership seems good overall. They follow up quickly on inquiries. Reasonably priced vehicles. A little bit of more information would be good when speaking with a salesman about a potential vehicle of interest before coming to look at it. That way the customer can decide if it is something they want to come look at or not.

After leaving a dealer in Gainesville looking for a car for my daughter and was very unhappy with that place, we ended up at this dealer and we were so happy how Andrew our salesman was, so polite, understanding and so down to earth. There was no pressure at all. If you need a vehicle and want understand and a great car buying experience you need to check this place out cause you won’t be disappointed. I would just like to take this time and and thank Andrew for all he did for us, we will be back again and will tell everybody about this place and to go see Andrew

Customer service was superb, car was detailed very nice, quality cars

Great experience and really nice well taken care of cars, ask for josh. I would recommend to friends. Go see them on Philips road. Thank you