Reviews
Write a reviewExcellent work and quick dealer.
Excellent work and quick dealer. Jonathan was exceptional. Great dealership to work with. Will recommend again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience definitely recommend dealership
Had a great experience with Alex very helpful with my purchase this is they second time he has helped me and I highly recommend him!!!!! Thanks Alex
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Osvaldo, Thank you for the most awesome review. Come back and see us.
Quick and easy! I had a hassle free buying experience and...
Quick and easy! I had a hassle free buying experience and it was a win/win situation on both sides. Thanks to Conner & John for making the deal happen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellente expérience !
Alex nous a reçu les bras ouverts, nous a laissé tranquillement essayer les véhicules qui nous intéressaient et a répondu franchement à toutes nos questions. Résultat, nous avons acheté une superbe BMW et nous sommes ravis ! Quand nous aurons à trouver une nouvelle voiture, c'est le premier endroit où nous reviendrons... Alex welcomed us cheerfully, gave us all the time we needed to try every car we wanted and answered frankly to all our questions. In the end we bought a beautiful BMW and we are delighted ! Next time we'll need a car, this is the first place we will check...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alex Westhead - Alex gave excellent service information...
Alex Westhead - Alex gave excellent service information and the processing was a breeze and Alex and his girlfriend even delivered the car to us in Waco so we didn’t have to drive all the way to Austin was a good experience all the way around ! We will deal with this company again recommend to any of our friends! Thank you Austin Auto Brokers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership very friendly straight to the point....
Great dealership very friendly straight to the point. Andrew worked magic to get me in a very nice vehicle! Highly recommend this dealership, with Andrew and Pete!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a car from Angel and after the sale there was an...
I bought a car from Angel and after the sale there was an issue with the hatch door. I live in east Texas and they were true to their word to fix it and they even let me get it fixed in my home town instead of having to drive 3 hours back to Austin to have it fixed there. They are great to work with. I would definitely go back to buy another car there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service from Alex
We purchased a 2018 Cadillac XT5 through salesman extraordinaire Alex. We drove 300 miles for a deal that did not compare with any other dealer, and we’ve been very satisfied with our purchase. Would definitely buy from these guys again!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful guys, had in my new car very quickly and...
Very helpful guys, had in my new car very quickly and were tried very hard to get me what I wanted for the best rate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
MUST READ !!!! DO NOT WANT THIS HAPPENING TO YOU
On 08-20-19, I along with my wife, traveled to Austin Texas, to look at a 2013 Range Rover at Austin Auto Brokers( AAB). We met with Alex , who treated us very well. I had been looking forward to buying my " Dream Car" for over a year, as I recently began to recerive my SSI benefits. We drove the car and decided to buy it. We drove it home and immediately took it for an oil change the next day. Immediately after the oil change it was determined that the car had a MAJOR mechanical problem, which was a BAD TIMING CHAIN GUIDE. After talking to numerous specialty repair shops I was advised that this is a Extremely common problem with these Range Rover and assured me that AAB had to have been aware of the issue. I was advised that when this problem begins, many dealerships/repair shops will add engine oil additive so as to significantly reduce the "knocking " sound cause d by the defective timing chain guide. I was also advised that the repairs for this problem would be approx $5000.00. I immediately contacted AAB and spoke to Mr. Peter Planty ( Fianace Manager ). He stated that the 3 month/3000 mile warranty ( WARRANTY SOLUTIONS MANAGEMENT CORPORATION), which is include in the purchase of the vehicle, should take of the problem . My repair shop filed a claim a with this warranty company and was told that I would have to pay a ALL the cost of these repairs up front and that they review the claim after the fact and decide at that point if they would pay part of the cost and deny the claim completely. My repair shop , which is a Range Rover dealership, advised me that this warranty was " the worst they has ever dealt with ". In other words it seems that this warranty is not worth the paper its written on and AAB should not be misleading customers with this false sense of security. At this point in time, my first payment on this " nightmare car " has been made, yet I can NOT even drive it as the timing belt could fail and completely destroy the entire engine. I have had several calls with Mr. Peter Planty and so far nothing has been resolved. I simply can not understand how AAB gets all these great reviews if they seem to be playing " hot potato " with my desperate situation. All talk and NO ACTION. I felt compelled to let other prospective customers know of my situation before buying the next vehicle at AUSTIN AUTO BROKERS. I just dont want anyone else to go through what I am going through. One final message to AAB, its not always about MONEY. Doing the right and fair thing is much more important. You must value TRUST and HONESTY in your business dealing. I hope you get it !!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase