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Austin Auto Brokers

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (75 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome service and great place

Great place to purchase a vehicle and a place that treat you like family I will tell friends and loves ones about the service and the way they make you feel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Thanks to Austin Auto Brokers I was able to purchase the car that my husband and I have always wanted, a Lexus RX350!?? We absolutely love it! The staff is super friendly and not once did I feel like I was being pressured into anything like I've experienced at other dealerships. I very highly recommend them to anyone looking for a great deal on a used vehicle! They even have a free warranty with their vehicles 😀! I will definitely be going back once we are ready to purchase a vehicle for my daughter in a few years. If you're not interested in purchasing a great vehicle at an amazing price then they are definitely not for you. 🤣 Keep on with the great work guys! I will definitely be back! Thank you again for making my dream of being a Lexus owner come true! 🚘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer service

I was very impressed by the level of professionalism and the quality of customer service that I experienced at Austin Auto Brokers. I did not feel rushed and never felt pressured at any point during the whole process. Everyone was very attentive to my need. In fact, they even assisted me with other matters not related to the sale itself, such as driving me around town, and back and forth to a rental car place. The Process was quick and painless. They took care of everything, such as state sale tax, tag, registration and car insurance. It felt really good leaving the dealership knowing that everything is taken care of. My salesman, Mr. Martinez, was a true professional. He was the most polite person that I have ever met. He went above and beyond helping me to locate the vehicle that fits my needs and my budget. He stood ready to answer all the questions I had the whole week preceding the purchase. I knew immediately that he was a very trustworthy salesperson from the first time that I talked to him over the phone. The final price was exactly as negotiated. There were no last-minute surprises. I strongly recommend Austin Auto broker to anyone looking for the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great

Alex helped us with our process making something such as car buying super pleasent and smooth we reccomend austin auto brokers to anyone the cars are top quality nothing less amd they approved us with out having credit so if you have no credit this is your place .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My first experience in buying a car was great!

It was my very first experience in buying a car in U.S. and it was great! John the manager of Austin Auto Brokers is very professional honest and flexible. I told him my budget and preferences and he found a perfect car for me. Buying proses was smooth and fast. I would highly recommend Austin Auto Brokers to everybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing place and people

Wonderful place to deal with and great customer care. Had a light pop on not even a week after purchasing and they took care of it right away no hassle! They answer any questions and always take care of it! Awesome place and would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shame I only need to buy one car!

As another reviewer said, this will be my first stop for cars in the future. Couldn't be happier with our vehicle, came certified pre-owned with a limited warranty and everything is exactly as represented. Concluding the transaction was fast and easy and all of the office staff were extremely friendly and helpful. The only downside is that they do such a good business that the office is always busy and bustling and the lot is crammed full of cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Dream Car

I have always wanted this car and now I have it. Pete my salesman was top notch. I will buy all my cars through this dealership. Everyone in the office was great! Thank you all. 5 stars maybe even 20!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great selection of nice used cars

Alex my sales associate was fantastic. He answered all my questions and made the transaction fast and easy. I was in and out in no time. Thank you and I will hope to to business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and to the point

Pete was friendly, helpful, and honest. Made sure I knew how the previous owners used the vehicle and even sent it through a second inspection. He answered all of my questions straight up and was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.