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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Dealership is Great, all vehicles i recieved has always...

Dealership is Great, all vehicles i recieved has always done me good. Highly Recommended to get a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

It was the best deal a woman can ask for. The staff was...

It was the best deal a woman can ask for. The staff was great and helpful and understanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Samantha for taking your time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Jeep Cherokee and welcome to the AutoStar family!

Very helpful and smooth transaction! They will definitely...

Very helpful and smooth transaction! They will definitely have any and all of my future business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Come back to see us Josh!

Amy greeted me when I entered the business. She is very...

Amy greeted me when I entered the business. She is very friendly and tried to answer all my questions. Yes, I would recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Ward for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family!

Great experience at this dealership today. Lee was very...

Great experience at this dealership today. Lee was very helpful. The service was very fast and very efficient. Everyone was nice and made buying a car easy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family and congratulations on your new Honda!

Ian and Lee were awesome to deal with! We absolutely...

Ian and Lee were awesome to deal with! We absolutely loved our buying experience with AutoStar!! We would definitely recommend AutoStar to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Amy is very helpful and attentive. She answered all my...

Amy is very helpful and attentive. She answered all my questions and made the car buying process easy. I will be recommending her to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family!

Super kind, Great service, super helpful it was a great...

Super kind, Great service, super helpful it was a great experience, they explained everything and made everything they could to help me with my situation 👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business are pleased to hear that you enjoyed your experience. Congratulations, on your new Jeep and welcome to the AutoStar family!

Amy and Ian were amazing! They did everything they could...

Amy and Ian were amazing! They did everything they could to get us put in the vehicle we wanted! Would definitely recommend them to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family., come back to see us!

Very pleasant and good to work with. Went above and...

Very pleasant and good to work with. Went above and beyond to help us get a deal. We would definitely buy from them again. Great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Chevy Colorado! Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!