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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Service was amazing. We will definitely refer people to...

Service was amazing. We will definitely refer people to Auto Star thank you so much Lee you were amazing. we love our new family car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jennifer, for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Ian took the time to listen and know what we wanted! We...

Ian took the time to listen and know what we wanted! We couldn't be happier with the car that we got! Great customer service experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Tahoe! Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Lee, and Ian were great! & met my needs with my new...

Lee, and Ian were great! & met my needs with my new truck!!😊😊 I highly recommend Autostar of Sylva!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Silverado 1500! Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

I highly recommend Autostar in Sylva, NC. Very friendly,...

I highly recommend Autostar in Sylva, NC. Very friendly, courteous staff. I highly recommend Lee as a salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!@

Great service kind and friendly staff. Well informed...

Great service kind and friendly staff. Well informed thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Robin for taking the time to write a review. Come back to see us!

I have never had a smoother experience at a dealership....

I have never had a smoother experience at a dealership. The trade in process was simple, financing through them was effortless, and ultimately, I got the truck of my dreams. Can’t say enough good about them, everyone I dealt with and interacted with was so friendly and kind. If I had to buy another vehicle, I would buy it from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Very friendly, super helpful. Helped me find a car off...

Very friendly, super helpful. Helped me find a car off the lot and didn’t mind the trip to get it. Would love to do more business here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Sarah for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Ian and Lee were fantastic and kindly guided me through...

Ian and Lee were fantastic and kindly guided me through the entire process. I had difficulties with my trade on vehicle and their grace and understanding was much appreciated. Whatever your cars needs are you can trust this location to be professional competent and flexible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

Lee was amazing! The dealership made the process of...

Lee was amazing! The dealership made the process of buying our new car easy, stress free and fun. Thank you guys a billion, will recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

We were so delighted to work with Lee and Ian, they...

We were so delighted to work with Lee and Ian, they really made buying easy, fast and efficient! We’re very proud of our purchase and will recommend them and everyone at Auto Star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!