Skip to main content

AutoStar of Sylva

(641 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

Want to share your experience with this dealership?

Write a review

They were beyond helpful and did everything they could to...

They were beyond helpful and did everything they could to help ensure we got another vehicle after mine unexpectedly went down. They stayed in constant contact and walked me through everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Daphne, for choosing AutoStar of Sylva. We appreciate your business and are happy we could help get you back on the road! Welcome to the AutoStar family, come back to see us!

LEE and IAN were AWESOME!!! They helped me every which...

LEE and IAN were AWESOME!!! They helped me every which they could! They worked and worked trying to find me a vehicle I liked and that was in my price range. Definitely Recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

We came today initially just to check out a vehicle we...

We came today initially just to check out a vehicle we saw online. We ended up seeing this SUV next to the one we were going to look at and fell in love with it. Lee, Ian and Robert provided amazing customer service and gave us a great deal on a vehicle perfect for our soon to be family of 7! We are extremely pleased with their excellent customer service! Thank you Autostar of Sylva and your staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva and congratulations on your new family vehicle! We appreciate your business and are pleased to hear that you enjoyed your expereince. Welcome to the AutoStar family, come back to see us!

These guys were absolutely wonderful!! Inquired about...

These guys were absolutely wonderful!! Inquired about their Tahoe this morning, these guys drove 2 hrs to bring it to us tonight!! Wonderful service! I definitely will be recommending them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Welcome to the AutoStar family, come back to see us!

Everything was so easy and everyone works so hard to get...

Everything was so easy and everyone works so hard to get you in a car. They will make sure you understand the paper work. And they always have a smile on their faces.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Samantha, for choosing AutoStar of Sylva! We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Jeep Cherokee!

Consumer response

My son and I are enjoying our new ride and if he can get away with it. he wants to be on the road all the time riding in it. Thanks again y’all

Lee was absolutely awesome! Very helpful and helped me...

Lee was absolutely awesome! Very helpful and helped me walk away with a new vehicle. If you’re thinking of trading in or getting a new vehicle definitely contact Lee or Ian. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Welcome to the AutoStar family, come back to see us!

Great people to deal with. Really helps you out with the...

Great people to deal with. Really helps you out with the price and monthly payment. Would recommend to anybody looking for a good used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Jackson for choosing AutoStar of Sylva! We appreciate your business and are pleased to hear that you enjoyed your experience with the AutoStar team. Welcome to the AutoStar family, come back to see us!

Lee is AMAZING worked with us and got us what we wanted...

Lee is AMAZING worked with us and got us what we wanted in a short amount of time highly recommended auto star of sylva if you need a Vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience with Lee. Congratulations on your new Jeep Grand Cherokee and welcome to the AutoStar family!

AutoStar is a wonderful place to buy a car. They work...

AutoStar is a wonderful place to buy a car. They work very hard to get us approved. They are the most friendly people I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family!

Lee was a great sellsman and Ian was great with...

Lee was a great sellsman and Ian was great with explaining the packages over all I would come back and buy another vehicle they work with you and are super great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family!