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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Lee was amazing! They went above and beyond for all of my...

Lee was amazing! They went above and beyond for all of my needs. The most amazing experience I have had buying a vehicle. Ian was also great! You can't go wrong with Auto Star. !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Savannah, congratulations on your new Ford and thank you for choosing AutoStar of Sylva! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Received a lot of help and all my questions were answered...

Received a lot of help and all my questions were answered appropriately. The people were very kind and made sure I was satisfied with what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Addison congratulations on your new Ford and thank you for choosing AutoStar of Sylva! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

This was by far the most pleasant auto purchase ever. Lee...

This was by far the most pleasant auto purchase ever. Lee and Ian were so helpful, respectful and easy to work with. I couldn't be happier and I'm telling everybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Ram and welcome to the AutoStar family!

Service was real good and they worked with me a lot. They...

Service was real good and they worked with me a lot. They did a really good job. They were really professional. They helped me thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Andrew Lillard, Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us

Dealer response

Congratulations on your new ford!

Lee is a very nice and helpful sales person to work with....

Lee is a very nice and helpful sales person to work with. As a matter of fact, everyone that we met was very nice. I will recommend AutoStar to anyone that I know, who is looking for a car and probably to some people that I do not know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, Callie. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Robert made it super easy to purchase my vehicle! I...

Robert made it super easy to purchase my vehicle! I highly recommend him and AutoStar Of Sylva for your next purchase! Robert provided the most information and was time efficient. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, Alexus. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Lee is a great person to work with. He went above and...

Lee is a great person to work with. He went above and beyond to help me get into a new vehicle. He took the time to make sure I was satisfied. Great salesman, keep up the good work Lee. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

They got me what I needed even if it took al day.I...

They got me what I needed even if it took al day.I appreciate they’re courtesy and helpfulness we were here from Charlotte and needed something fast Robert and Ian and Austin were great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

Great place to shop for a vehicle. Pleasant staff hassle...

Great place to shop for a vehicle. Pleasant staff hassle free. I want to thank Robert for all he’s done. Awesome place. I would highly recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you enjoyed your car buying experience with the team at AutoStar of Sylva. Thank you for taking the time to write a review!

I would recommend auto star to anyone and I will be...

I would recommend auto star to anyone and I will be returning for future purchases! Thank you Ian and Lee for being so helpful. Lee was very friendly and approachable. Typically car salesmen are intimidating, but Lee was very welcoming and helpful. Thank you Lee for helping me get my new Chevy Malibu!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you enjoyed your car buying experience with the team at AutoStar of Sylva. Thank you for taking the time to write a review, and congratulations on your new Chevy Malibu!