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AutoStar of Sylva

(640 reviews)
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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I’m not very good with type a lot of things soI’m using...

I’m not very good with type a lot of things so I’m using this to get my past the point so Jenny was super nice great person to work with and Kendra is super fun to be around really funny 10/10 would buy from the duo again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your experience with Jenni and Kendra. Congratulations on your new vehicle and welcome to the AutoStar family!

She was very helpful, helping me to get the car I wanted...

She was very helpful, helping me to get the car I wanted she went above and beyond she was so friendly came right outside when I was in the parking lot ready to help me . You need more people like Kendra .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Carolyn for taking the time to write a review. We are pleased to hear that you enjoyed your experience with Kendra at AutoStar of Sylva. Welcome to the AutoStar family!

Very helpful! Friendly! Very understanding of situation....

Very helpful! Friendly! Very understanding of situation. She communicated well and answered all questions. She was willing to travel outside of office to unsure and elderly person was able to complete the paperwork

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you enjoyed your experience and that the AutoStar team was able to exceed your expectations. Thank you for taking the time to write a review and welcome to the AutoStar family!

I had a great time. They didn’t pressure me into making a...

I had a great time. They didn’t pressure me into making a purchase. They work with me through it and they were really nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Chevy Silverado! We appreciate your business and wish you a warm welcome into the AutoStar family!

Hands down best buying experience ever!! I would send...

Hands down best buying experience ever!! I would send everyone I knew here! If I had to do it all over again I wouldn’t change anything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Richard for taking the time to write a review. We are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family!

Needed a truck, they had trucks, and then I bought a...

Needed a truck, they had trucks, and then I bought a truck. Everyone was very friendly and professional and I'm happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ram! Thank you for taking the time to write a review recommending AutoStar of Sylva. Welcome to the AutoStar family!

It was a great experience. Kendera was really sweet and...

It was a great experience. Kendera was really sweet and nice and helped get a new 2020 Dodge Journey and I didn’t leave til she was able to get me in something that day she is 100 percent a awesome car salesmen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Sylva, we are happy that you enjoyed your experience. Welcome to the AutoStar family!

Kendra was wonderful.She was very fast and easy to work...

Kendra was wonderful.She was very fast and easy to work with. I got a great deal on a great truck. I would recommend Kendra and Auto Star to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Silverado! We are pleased to hear that you enjoyed your experience with Kendra and the rest of the AutoStar team. Welcome to the AutoStar family!

Everyone was very nice and friendly and helpful in the...

Everyone was very nice and friendly and helpful in the purchase of my new vehicle. They worked with me to help things move smoothly. Lots of positive vibes came from everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, we are happy we could help! Thank you for choosing AutoStar of Sylva, and welcome to the AutoStar family!

Great service! Knowledgeable service representatives....

Great service! Knowledgeable service representatives. Buying process was quick and easy. I’ve recommended AutoStar to all my friends. The price was a little high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Savanah, for taking the time to write a review. We appreciate your business. Congratulations on your new Toyota Tacoma, welcome to the AutoStar family!