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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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They made the process easy, and kept the budget I had

They made the process easy, and kept the budget I had requested. Will definitely return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Brittnaayy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

It was the easiest experience we have had.

It was the easiest experience we have had. Everyone was so nice and patient. They are fantastic at what they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

KATIECOLEMAN386, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

I was approached with a friendly greeting and Emily and

I was approached with a friendly greeting and Emily and Gabriel helped me with questions with acceptable answers. They also helped me with an excellent buying experience , and got me on the road !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

TSHUMAN27, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Great shopping great service, go here for your local used

Great shopping great service, go here for your local used vehicles. And get you a new ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lucas Branndon, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

The best attention super friendly friendly educated

The best attention super friendly friendly educated helped me a lot to be able to have my super recommended vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

danilovilches04, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Ten out of ten, the staff was amazing!

Ten out of ten, the staff was amazing! absolutely kind, had a since of humor and super helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

johnsherrill100, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very friendly and helpful they made sure I got the deal I

Very friendly and helpful they made sure I got the deal I wanted very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

ASANTOS1019, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

We couldnt have asked for an easier or better experience.

We couldnt have asked for an easier or better experience. Customer service is exemplary, and was willing to help answer all of our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

maxmania6969, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

They were very much on top of everything.

They were very much on top of everything. Emily met us at the vehicle we were interested in. After a test drive, we completed the paperwork and were on our way. They even put some gas in the tank for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

MESTARLING2, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

They are so sweet and will work with u on any payments

They are so sweet and will work with u on any payments plan u can do thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

amandarollins83, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!