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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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They purchased a vehicle from me.

They purchased a vehicle from me. They were professional and courteous throughout the process. I would recommend selling a vehicle to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

maowens, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

I was really nervous to purchase a car sight unseen.

I was really nervous to purchase a car sight unseen. Auto Star and their staff made this experience very easy and less stressful. The price of the vehicle was several thousand less than other dealerships that we were looking at. Everyone was extremely helpful and my daughter was so surprised to have her dream car for her 16th birthday. I would definitely buy from Auto Star again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Feletam, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

This was such an awesome experience.

This was such an awesome experience. I got a great deal, and I was in and out of there in less than two hours. I would definitely recommend visiting Juan and Ian when you buy your next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

lbass2, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan, Emily and Ian made buying a car a delightful

Juan, Emily and Ian made buying a car a delightful experience for me! AutoStar Sylva was recommended by a friend, and I'm happy to recommend in return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

TINAKRISTINA, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Very quick and easy.

Very quick and easy. Sold my car to them no problems. Has such friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Faith, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very attentive and very nice listened to what I said.

Very attentive and very nice listened to what I said. I would deal with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

vkcrawford79, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very friendly and easy to work with thanks for a great

Very friendly and easy to work with thanks for a great experience! We will be back for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

sfitz112, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Great young lady!

Great young lady! Worked hard to get us approved and did everything she could to make us happy! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

kwebb, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Everything went very smoothly.

Everything went very smoothly. Gabriel was very thorough, friendly and conscientious. I would recommend to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

dustindemos, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Gabriel was pleasant car salesman he didn't push

Gabriel was pleasant car salesman he didn't push anything, he was very laid back and he made the sale enjoyable. Ian moved mountains to make this deal work. I gave different options and he wanted to make sure we left in the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thepumpkinater93, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!