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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Very friendly and helpful they made sure I got the deal I

Very friendly and helpful they made sure I got the deal I wanted very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

natelovell13, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Gabe was really helpful.

Gabe was really helpful. He did everything he could 2 get me in a reliable truck. Thanx Gabe you made it happen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

bigmess1986, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Everyone there was nice and friendly nothing bad to say

Everyone there was nice and friendly nothing bad to say the service was very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tjwolfe128, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Gabriel was a pleasure to deal with ahdtook the time to

Gabriel was a pleasure to deal with ahdtook the time to answer all questions and went above and beyond as I was buying the car site unseen out of state! I would rate him the highest scores possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

BrianG8, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Place was nice well kept staff was willing to work with

Place was nice well kept staff was willing to work with me any way they could and I love the new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

colttaylor2005, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

They were really patient and understanding of my

They were really patient and understanding of my situation with needing a co-signer they helped out and held truck for me didn’t harass me into buying anything they all said when I’m ready come down they will get me into something I will definitely buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

SkipDunlap26, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Friendly, easy process.

Friendly, easy process. Good people. I cant say enough about the laid-back environment and didn't feel like I was being forced into anything. I have bad credit and they still found a way to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Clilly3, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan is a very good person to work with on any deal he

Juan is a very good person to work with on any deal he gets things done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Williamdray1966, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Austin and Gabriel were very helpful and made the process

Austin and Gabriel were very helpful and made the process quick and easy. I was given a fair price and would highly recommend that anyone needing a new vehicle give Gabriel and autostar a look.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Elders1987, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

The staff there that helped me and my husband get our new

The staff there that helped me and my husband get our new truck was awesome. Will return for next purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Valerie.wood, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!