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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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AWESOME SERVICE FROM AUTO STAR IN SYLVA ,NC

I called Shane and told him what I was looking for and how much I wanted in a car . He search and found me some cars that were in my price and I didn't have to wait on paper work. I got to test drive the cars and picked My car . Shane King was the greatest sale guy I know and I tell everyone to go to him . The whole team at Auto Star is great at Good Service and helping get into a Awesome jeep compass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

The dealership was easy to find and Bella was outside waiting for me. She was friendly, professional and found answers to all of my questions. The process was simple and I am thrilled with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

This is my first really nice car and they helped me so much I loved it and I love the car I got they are so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just great!!!

First of all, Bella Ciola WALKED to meet us as soon as our cars entered the AutoStar area. Bella was walking to us BEFORE wes stopped our car. A smiling and pleasant person, Bella was sincere in greeting us and inviting to AutoStar. Bella provided honest information very quickly. We bought the car on the same day! I would DWFINITELY recommend AutoStar to the other people. Autostar sells cars at the price LOWER that the retail price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Accommodating

Worked with me, asked what I wanted and did everything in their power to help. Would recommend highly. I hate buying vehicles but they made it fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

SATISFIED!

Had a wonderful shopping experience here! Savannah was an awesome salesperson, very accommodating and nice. It took me a while to make a decision, but Savannah emailed me options and we found the right one! The vehicle was ready for me when I arrived and I was thoroughly satisfied. Be sure to ask for her if you visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing!

Savannah was so helpful and made my first time car buying experience wonderful! I highly recommend AutoStar! I'm so happy with the outcome and the vehicle I got!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service!!!

Savannah was awesome. I think we looked at every car on the lot!! She was very patient and accommodating, grabbing the keys and letting us look at everything. They are very customer service oriented and not pushy like some dealers. They even let us take the car home for the weekend to test drive!! I would definitely recommend. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing

I came looking for my dream car and you guys didn't stop untill I liked a car you had to offer thank you guys so much you were absolutely nice to me and cared that what I wanted you guys made me feel like a friend not a just salesman and a buyer but a treated me like a friend.... keep making friends you guys are awesome!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Honest and reliable

Joey and Bella are great people to work with! I highly recommend them to anyone looking for a car. Very honest people, friendly and genuine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.