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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Greatttttt

Bella was great so glad she helped me and my mom. I will definitely try to get people to come buy from her. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

Terence provided my family the best car buying experience I have ever had. We had called ahead to ensure the vehicle we were interested in was still available since we live an hour away. As we were driving to the dealership, it began raining and just would not stop which dampened the mood as well. When we arrived, we walked in and there was Terence with the vehicle pulled inside out of the rain and he was finishing washing it off himself. We were able to take our time and check the vehicle out properly without having to worry about the weather. Terence also did an excellent job guiding my wife during the test drive since we were in an unfamiliar area. Terence was extremely professional and you could not ask for someone more courteous and down to earth. I don't believe I have ever seen my wife so happy on a rainy day. Thank you Terence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

I was a little undecided as to what kind of vehicle that I wanted and they were so helpful and patient. My salesman seemed very knowledgeable about several brands and was able to help me pick out a vehicle that was perfect for me. I will definitely be back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

An experience I will never forget

Bella is a person all her own. Friendly and does everything she can to get the"deal"done. I would recommend AutoStar of Canton to anyone who is in the market for a vehicle, whether it be a new or used one. But just like all dealerships, take a lunch, as it can be a long process! But I didn't have to worry about that either, lunch was Bojangles and sweet tea, not saying everyone will get a free meal, but I did and had a good time getting to know my NEW vehicle in the parking lot going round and round trying to remember how to drive a manual shift!!!! What a HOOT!!!!! 😁 What I wrote in the beginning of this transaction was true, but I can see why now they want you to do it right away. After all of this back and forth with the calls to my husband in South Dakota, and being assured I could leave with the car as I had planned, WELL it didn't happen that way. They not only lied on the sales papers as to where my husband lived, but they ended up taking the car back because they didn't do their job like it should have been done. I regret ever meeting these people. If I could, I would get them fired.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

It was the best experience I ever had when getting a car

I've never been to a dealership where they were their for you Terrence was the greatest funny easy to talk to and helped you understand everything....and thank you Amanda you did awesome on helping me get the price and payment that works...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great people and excellent service.

Bella Ciola and Joey Davis were very friendly, knowledgeable, helpful, and professional. They treated us with utmost courtesy and respect and were easy to work with and upfront with all aspects of the sale. We would highly recommend them to anyone planning to purchase a used vehicle. Thanks also to Kaitlyn Constante whose persistence in keeping us advised of pickup trucks we were interested in seeing. She helped us find the truck at AutoStar which we bought today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Bella is the consummate professional ---this is the third vehicle that I have purchased from her. She is always helpful and creates a great customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome

I am a repeat costumer with Bella from Canton. She has always gone above and beyond to meet my expectations. I would so recommend this dealership to friends and family!!! Thanks Bella!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience

Everyone went above and beyond to make sure that I was able to get my dream car. Amanda and Terrance was so friendly and made the experience above awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very flexible worked extremely hard to get me a loan

Bella is a great person to work with she is up to date on the info on the car(s) your looking for I just purchased my first new car with her best experience I have had with a dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.