Skip to main content

AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone was very helpful and nice.

Everyone was very helpful and nice. They worked with me to get the price I wanted and I got an awesome deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kailey, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan was very professional and friendly.

Juan was very professional and friendly. Also very knowledgeable about what they had to offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Owlejoanna, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

My car experience was awesome!

My car experience was awesome! I came here having no hope and I’m walking away with a brand new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sherrimathis00, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Good I love my new car and thank you so much for is new

Good I love my new car and thank you so much for is new charger for my kids and I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

sharon.teesatuskie97, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very helpful, very pleased with the service and

Very helpful, very pleased with the service and professional way of the transaction. Washed the truck and filled with gas. Did not expect the gas for sure, thought those days were gone. If I ever need another vehicle again will for sure check with Auto Star Sylva first. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

kcbkennedy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Good prices friendly helpful staff Juan Rojo was awesome

Good prices friendly helpful staff Juan Rojo was awesome clean cars easy to talk to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan and the team were and are very helpful and kind they

Juan and the team were and are very helpful and kind they listen to your needs and find what fits those needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rylensmommy722, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Excellent service polite sales staff, overall a great

Excellent service polite sales staff, overall a great experience I will come to the dealership again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Awesome friendly staff.

Awesome friendly staff. Ian,Juan and Gabriel where very helpful! Great inventory. Awesome atmosphere! Enjoyed it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

bigd1228, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

We were kind of nervous coming to Autostar, I had seen a

We were kind of nervous coming to Autostar, I had seen a Chevrolet Sonic online and didn’t know if we would be able to get it. Gabriel, Juan, and Ian were very informative and made the process easier. They kept us up to date about the information needed for our purchase. We ended up walking away with two vehicles that’s we desperately needed. They helped a girl out 👌🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jess, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!