Reviews
Best car buying experience!
Joe got me into my Mazda 3 quick and easy. Best car buying experience. I will be sure to be back at Fitz for my next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Experience
Charlie Hatcher made this car buying experience very smooth and painless. I appreciate how patient and professional he was during this process; he was extremely which helped me decided car I eventually purchased. (I would also like to send a big thank-you to Marlin Hicks)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience in buying a car I've ever had!!
I had a great experience here! Katie Stone put a lot of time and effort into helping me find just the right car for me. This place was head and shoulders above any other dealership I visited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A+ purchase experience thanks to Charlie H @ Fitz.
Big shout out to Charlie Hatcher for making our car buying experience the best so far. Friendly, trustworthy and professional. We will definitely be recommending to our family friends and associates. Thanks again for all your help. 😉
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very quick and straightforward process.
Very quick and straightforward process. Friendly and professional with no games. No pressure and no back and forth on price. Trade in does leave a little room to negotiate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Car shopping was never easier!
Buying a used car from FitzMall was the easiest car purchase we have ever made. Everything from start to finish was handled by salesperson, Katie Stone. (No closed door visit to the scary finance person to strong arm us into paying for unnecessary fees.) Katie was our idea of the perfect car salesman. She answered all of our questions and didn't pressure us to buy until we were ready. FitzMall and Katie Stone get 5 stars each!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Needed to sell my 2021 Jeep Wrangler.
Needed to sell my 2021 Jeep Wrangler. Patrick made the the experience pain less and quick. The offer for my vehicle was very fair allowing me to pay my lien off and still have plenty for a down payment if a choice to buy a second car in the future. Highly recommend Fitzgerald Jeep and Patrick if your looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Fitz Way in the commercials was delivered
Needed a 2019 Highlander and most of the dealerships were adding $2,000 - $4,000 to the no-haggle price for "reconditioning" and dealer fees. The Fitz fee was closer to $800. They also provided a 4,000 mile warranty which we ended up needing. The previous owner replaced the windshield, disabling the expensive "lane assist" system. Fitzgerald service couldn't fix it and asked us to take it to our local Toyota dealer. I was hearing stories of $1,800 repairs for this system and was half expecting Fitz to tell me that the repair wasn't covered. After 6-days of struggle and a rental car, Toyota finally fixed it and Fitzgerald covered the repair bill without a word of complaint. Fitzgerald apparently ran out of room and had to move their outlet into this cheesy looking used car lot. Don't judge based on this shabby appearance. The service, the price and the willingness to stand behind their promises "the Fitz way" as Jack Fitzgerald says in their commercials, was delivered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr Walter was so awesome super fast in finding a car
Mr Walter was so awesome super fast in finding a car for my son , we were so happy and satisfied with everything !!! Good Job Chedd!!! I recommend with 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris Culbertson was an excellent salesperson!
I purchased a 2012 Kia Soul from Christopher Culbertson at Fitzgerald Used Car Outlet in Clearwater, FL, in May 2022 and had an all-around great experience with them. Chris took the time to learn about what I wanted in a car, and then worked hard to find one that served all my needs and fell within my budget. He was friendly, knowledgeable, and professional, and made the car-buying process as easy as possible for me. I was also very impressed with the dealership as a whole - I felt that they charged reasonable fees and that they’re truly looking out for their customers’ best interests. I’ll definitely be recommending Chris and Fitzgerald to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase