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Williams Toyota Of Elmira

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Williams Toyota Of Elmira from DealerRater.

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Better experience than last visit

New people in the service department that did not talk down to me was a huge improvement compared to my last visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wonderful Dealer!

The dealer we worked with was absolutely wonderful!! He was on top of things, kept us up to date on everything we needed to do, and was very friendly and helpful. I will absolutely return in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Service Experience

I was processed by a technician immediately. I was greeted warmly and told an estimate for completion which was done before they promised. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SALESMAN WAS EXCEPTIONAL !

I liked the fact that Shawn, our salesman, was friendly, knowledgeable, and we didn't feel like he was pressuring us into anything. He is definitely a valuable person to have on your sales staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very clean, very personal staff.

The staff is always more than accommodating and very professional. They go the extra mile to take care of me and my car's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional

Both salesman and supervisor were professional in their approach and respectfully listened to my concerns. I would recommend going to Williams Toyota before you decide on buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service. THe Best

i was very pleased. iwas alittle nervous at first because i was turning in the lease and i dealt with Kent Brown before. Everyone went over and beyond there expections to make me feel comfortable.A big thank you to Darek Gulich for making this deal for me. He was Awesome.You will continue to have my business. I did not want to go anywhere else.I love Toyotas. THank you. Deb Kelly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

All personnel were extremely friendly especially the individual who checked in my vehicle. 5000 mile service did not take long either. Completely satisfied with the service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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awesome

very nice staff made everything smooth sailing did a fine job going thru the vehicle making sure everything was in line I'm really pleased with them by the way thanks for the hats lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service without appointment

offered to check my Prius for safety check when I had stopped in to make an appointment to get that done; did it right away and did not charge for the safety check.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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