Reviews
Write a reviewBetter experience than last visit
New people in the service department that did not talk down to me was a huge improvement compared to my last visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful Dealer!
The dealer we worked with was absolutely wonderful!! He was on top of things, kept us up to date on everything we needed to do, and was very friendly and helpful. I will absolutely return in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service Experience
I was processed by a technician immediately. I was greeted warmly and told an estimate for completion which was done before they promised. Excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SALESMAN WAS EXCEPTIONAL !
I liked the fact that Shawn, our salesman, was friendly, knowledgeable, and we didn't feel like he was pressuring us into anything. He is definitely a valuable person to have on your sales staff!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very clean, very personal staff.
The staff is always more than accommodating and very professional. They go the extra mile to take care of me and my car's needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional
Both salesman and supervisor were professional in their approach and respectfully listened to my concerns. I would recommend going to Williams Toyota before you decide on buying a car.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. THe Best
i was very pleased. iwas alittle nervous at first because i was turning in the lease and i dealt with Kent Brown before. Everyone went over and beyond there expections to make me feel comfortable.A big thank you to Darek Gulich for making this deal for me. He was Awesome.You will continue to have my business. I did not want to go anywhere else.I love Toyotas. THank you. Deb Kelly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
All personnel were extremely friendly especially the individual who checked in my vehicle. 5000 mile service did not take long either. Completely satisfied with the service provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome
very nice staff made everything smooth sailing did a fine job going thru the vehicle making sure everything was in line I'm really pleased with them by the way thanks for the hats lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service without appointment
offered to check my Prius for safety check when I had stopped in to make an appointment to get that done; did it right away and did not charge for the safety check.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase