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Williams Toyota Of Elmira

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Williams Toyota Of Elmira from DealerRater.

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Great & very quick service

Easy to schedule the app. They took my car in immediately and the service was completed in a very timely fashion. Actually completed in less time then I expected!!!! Also the people at the maintenance counter were very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales and parts service

The salesman was very helpful to explain all the features of the new RAV4. I test drove it with my husband. I really appreciated not having the salesman with me on the test drive so my husband and I could discuss freely the RAV4. I purchased the RAV4 and took it home the same day. How fast!!! The salesman was also very helpful in finding a hitch I could have installed as well as the crossbars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, wonderful staff

Friendly and polite staff. My car was ready when I requested it. I was offered a ride back to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service very friendly atmosphere

They were ready for me when I showed up for my appointment. I forgot to mention a small problem with my tire and when I remembered while checking out they pulled my car back in and took care of the issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

They gave us a car that was not over our budget and the salesmen were very organized with the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant and friendly Sales area

The Salesman, Sean Sherwood, treated us very well and was quite knowledgeable in helping us in the purchase our new Toyota RAV4. He encouraged us to follow up with any questions or concerns we might have as we get acquainted to our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was a recall

My husband actually took the vehicle so I don't really have an answer. He did not have any complaints when he got home.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean facility, friendly staff, stayed late

The salesman, Silas, was very friendly. Not pushy at all. The finance manager, Fuksman, was very nice and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful car shopping experience!

Bill Peters was both very knowledgeable and friendly. He answered all of our questions honestly and thoroughly. All those qualities are extremely important to us as consumers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Salesman Bill Peters was great! Helped me get exactly what I wanted. All dealerships staff was friendly and welcoming at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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