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Volkswagen of Marion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)
Visit Volkswagen of Marion
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (618) 623-4867 (618) 623-4867
Used (618) 223-5979 (618) 223-5979
Service (888) 856-4944 (888) 856-4944

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Marion from DealerRater.

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Used 2016 Nissan Rogue Purchase

So thankful to have come across this dealership and to have been able to work with the wonderful Sarah Lay on completing the purchase for the "new to me" 2016 Nissan Rogue. The vehicle was advertised online and was in excellent condition/looked brand new when arrived to VW of Marion. Sarah Lay and the rest of the crew there made the process quick and smooth; all while maintaining excellent, quality customer service. Also, Sarah Lay followed up with me on my purchase and checked to see if I was satisfied or had any needs. VW of Marion excelled in service, and would definitely recommend buying a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service w/ Sarah Lay!

Sarah Lay is an excellent Sales person. She was able to get me in an suv in my leave range and has been excellent to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10 All Around

Recently purchased a used vehicle from VW of Marion, and was greeted before I even walked in the door. Salesman never pressured me into buying a vehicle, helped me understand the pricing and alternative options, and allowed offered other vehicles in my price range. 10/10, and will definitely buy another vehicle from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership!

You guys were wonderful! Heather was a great sales person. They worked a great deal for us and was super friendly. We highly recommend VW of Marion. As for Heather.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice Used Cars

Sarah Lay was very professional with her communication with me and how she presented the car to me. All of it’s features as well as the flaws that would be taken care of if I decided to purchase the used car. No pressure. No rush.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2019 Jetta

Sarah was AWESOME rest of team just as sweet as well very friendly and kept patience I’ll definitely recommend! Also they didn’t leave until we walked out with something good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jetta

Great place to buy a VW Jetta! Cegan Stephenson is a very friendly and enthusiastic salesman! He took care of everything for us and made the buying process easy! A big thank you to Cegan and everyone there for helping us with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lovin my new Volkswagen

My sales person was very knowledgeable and handled our sale with quickness great experience and excellent people to do business with ! Thank you !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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President, Highland Community College

The best buying experiences and quality of products and especially customer-friendly service that we've ever had! Super clean, super friendly, super professional, and super prices. Our family has now purchased nearly 20 vehicles from Ike Family Dealerships, most recently VW of Marion, and we will never buy anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer and service department around!

I'll never go anywhere else for a vehicle. Even before I bought a car from them their excellent service department win me over. Now we've bought 3 cars from them and they were amazing from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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