Reviews
Write a reviewVery professional
Because I had good and professional service. I would recommend my friends to buy a car if they are interested in purchasing a vehicle from Volkswagen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Volkswagen Marion il
We had a pleasant experience at Volkswagen in Marion. Everyone was very nice and worked with us to get us in a new car. I would highly recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and knowledgeable staff Steven was very helpful.
Steven did an outstanding job helping me find a car that met my needs and wants. In addition, he took extra time to show me how to use updates unavailable in my previous car. I was very impressed by his concern that I was pleased with my choice. One of the nicest car salesman I have encountered!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer care at the service department
Norman, the service advisor (at desk) always takes care of me. He is super nice and explains everything perfectly. I have me er waited für more than 45 minutes for my warranty service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
3rd car that s been purchased and my family loves everything about vw of marion and thanks to Scott Phelps for everything he has done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Great service. Sales person was nice and friendly. Very helpful with tring to get financed .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car for son
I had an easy experience working with this dealership and our salesmen. Both treated me with respect. Great warranty on a used vehicle. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience from sales to service
I've been buying vehicles for many years now. I purchased my first car at age 18 and I'm now 43. But I can't remember an experience even close to the one I've had with Volkswagen of Marion. John Reed is the best sales associate I've ever had, bar none. He was straight forward and honest with me from the beginning. He got us a great deal on our Jetta. And he didn't stop helping me once he got the sale. Over a year later, he has still kept in contact with me and I don't think I'll buy a car from anyone else. And this dealership has been better than I ever expected. The service department has been excellent with my service appointments and I've never had one complaint. I would highly recommend John and Volkswagen of Marion to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darryl Thank you so much for the great review. We pride ourselves in taking care of our customers. We greatly appreciate your business. Please let us know if you ever need anything. Thanks Lori Sisulak
Great service
We bought our Golf TDI from John Reed. He was very helpful and knew his stuff. We're very pleased with service dept. We've had no problems with anything or anyone and would highly recommend V W of Marion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna So glad you had a great experience with John and Volkswagen of Marion. We strive to give a great buying experience. Lori Sisulak
The Service Dept. was Excellent!
I just recently had my new cars serviced at Marion VW and they got me in and out in with no problem. I called the same day and they fit me in. The lounge area is very comfortable and everyone there is willing to help you. Can say enough about the car buying experience and now the service. I can feel comfortable knowing they will always do their best here at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We greatly appreciate your business. Thank you for your great review. If you need anything please let us know. Lori Sisulak
