Reviews
Write a reviewExcellent customer service.
Excellent customer service. Meghan was extremely helpful and efficient. Great communication while my car was being worked on. I loved the video explaining everything. Very pleased with the level of service. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew Laughead - Service Manager mlaughead@drivepremier.com
The Mazda dealership treats people with respect and
The Mazda dealership treats people with respect and caring. They provide good estimates, show all repair work, ate on time and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, Thank you for your very kind review. Megan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com
So far all services have gone smoothly, the staff has
So far all services have gone smoothly, the staff has been helpful and the facility is very clean and a nice place to hang out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com
Explained things well, Prompt, courteous and helpful and
Explained things well, Prompt, courteous and helpful and friendly . Nice waiting area. Would recommend to others
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Megan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew Laughead - Service Manager mlaughead@drivepremier.com
Excellent service, felt comfortable, no pressure.
Excellent service, felt comfortable, no pressure. One of the best buying experiences evah. My salesman Oliver was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Daryl, Oliver, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com
I have always been 100% satisfied with the maintenance
I have always been 100% satisfied with the maintenance work on my Mazda. I have never been disappointed. The craftsmanship and care is tops in my book. Megan Shuster, service representative, is both professional and friendly. She makes me feel right at home and acknowledges that my car will be well taken care of. I wish Megan years of good fortune and success at cape cod Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Megan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com
Always attentive, pleasant, knowledgeable.
Always attentive, pleasant, knowledgeable. and smiling. Appreciate the attention to details and willingness to assist.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cheryl, Thank you for taking the time to share your thoughts on working with Megan and our team. We're glad to hear Megan delivered such a great experience! Matthew Laughead - Service Manager mlaughead@drivepremier.com
This dealership is honestly the best I’ve been to, the
This dealership is honestly the best I’ve been to, the service is amazing and the people are so nice and helpful. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Megan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matthew Laughead - Service Manager mlaughead@drivepremier.com
I love that the place doesn't reek of air freshener like
I love that the place doesn't reek of air freshener like the old place. I had to wait outside back then. Good job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, William, and for taking the time to leave us this wonderful feedback! Matthew Laughead - Service Manager mlaughead@drivepremier.com
Everyone was very helpful.
Everyone was very helpful. Information—from costs to technology of the car—was well presented.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Cape Cod, A Premier Company! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com